U-Haul
Customer Service Representative – U‑Haul
Are you a people person who loves helping others? U‑Haul is looking for friendly, motivated individuals for the Customer Service Representative position. In this role, you will work as part of a supportive team to represent U‑Haul’s exceptional service, ensuring customers receive all the help they need on their journeys by inspecting and maintaining equipment, and assisting customers with up‑to‑date technology for dispatch and return of equipment. This position offers on‑the‑job education and a fast start, with two hands‑on working interviews and a $100 hiring bonus as well as a $300 cash bonus upon completion of the 1‑2‑3 Punch Certification Program.
Benefits
Career stability
Opportunities for advancement
Mindset App Reimbursement
Gym Reimbursement Program
Health insurance & Prescription plans, if eligible
Paid holidays, vacation, and sick days, if eligible
Life insurance
MetLaw Legal program
MetLife auto and home insurance
Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
401(k) Savings Plan
Employee Stock Ownership Plan (ESOP)
24‑hour physician available for kids
Dental & Vision Plans
Business travel insurance
You Matter EAP
LifeLock Identity Theft Protection
Critical Illness/Group Accident Insurance
Dave Ramsey’s SmartDollar Program
Responsibilities
Assist customers inside and outside a U‑Haul center with U‑Haul products and services.
Use smartphone‑based U‑Scan technology to manage rentals and inventory.
Move and hook up U‑Haul trucks and trailers.
Clean and inspect equipment on the lot, including checking fluid levels.
Answer questions and educate customers regarding products and services.
Prepare rental invoices and accept equipment returned from rental.
Install hitches and trailer wiring.
Fill propane (certification offered through U‑Haul upon employment).
Drive a forklift (certification offered through U‑Haul upon employment).
Other duties as assigned.
Participate in ongoing continuous U‑Haul education through U‑Haul University.
Minimum Qualifications
Valid driver’s license and ability to maintain a good driving record.
High school diploma or equivalent.
Work Environment The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
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Benefits
Career stability
Opportunities for advancement
Mindset App Reimbursement
Gym Reimbursement Program
Health insurance & Prescription plans, if eligible
Paid holidays, vacation, and sick days, if eligible
Life insurance
MetLaw Legal program
MetLife auto and home insurance
Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
401(k) Savings Plan
Employee Stock Ownership Plan (ESOP)
24‑hour physician available for kids
Dental & Vision Plans
Business travel insurance
You Matter EAP
LifeLock Identity Theft Protection
Critical Illness/Group Accident Insurance
Dave Ramsey’s SmartDollar Program
Responsibilities
Assist customers inside and outside a U‑Haul center with U‑Haul products and services.
Use smartphone‑based U‑Scan technology to manage rentals and inventory.
Move and hook up U‑Haul trucks and trailers.
Clean and inspect equipment on the lot, including checking fluid levels.
Answer questions and educate customers regarding products and services.
Prepare rental invoices and accept equipment returned from rental.
Install hitches and trailer wiring.
Fill propane (certification offered through U‑Haul upon employment).
Drive a forklift (certification offered through U‑Haul upon employment).
Other duties as assigned.
Participate in ongoing continuous U‑Haul education through U‑Haul University.
Minimum Qualifications
Valid driver’s license and ability to maintain a good driving record.
High school diploma or equivalent.
Work Environment The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
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