DHL Supply Chain
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Customer Service Representative
role at
DHL Supply Chain .
Pay: $22.83 per hour.
Role Purpose Process orders and prepare correspondence to fulfill customer needs. Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.
Key Accountabilities
Resolve product or service problems: clarify the customer’s complaint, determine the cause, select and explain the best solution, expedite correction or adjustment, follow up to ensure resolution.
Maintain customer records and update account information.
Maintain financial accounts by processing customer adjustments.
Prepare product or service reports by collecting and analyzing customer information. Assist with order and product management.
Perform other duties as assigned.
Required Education and Experience
High School Diploma or Equivalent.
0-12 months of system, data entry or reporting experience.
0-12 months of warehouse experience, preferred.
Our organization is an equal opportunity employer.
Seniority Level Entry level
Employment Type Full-time
Job Function Other
Industries Transportation, Logistics, Supply Chain and Storage
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Customer Service Representative
role at
DHL Supply Chain .
Pay: $22.83 per hour.
Role Purpose Process orders and prepare correspondence to fulfill customer needs. Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.
Key Accountabilities
Resolve product or service problems: clarify the customer’s complaint, determine the cause, select and explain the best solution, expedite correction or adjustment, follow up to ensure resolution.
Maintain customer records and update account information.
Maintain financial accounts by processing customer adjustments.
Prepare product or service reports by collecting and analyzing customer information. Assist with order and product management.
Perform other duties as assigned.
Required Education and Experience
High School Diploma or Equivalent.
0-12 months of system, data entry or reporting experience.
0-12 months of warehouse experience, preferred.
Our organization is an equal opportunity employer.
Seniority Level Entry level
Employment Type Full-time
Job Function Other
Industries Transportation, Logistics, Supply Chain and Storage
#J-18808-Ljbffr