OHM Concession Group, LLC
Multi Unit Assistant Manager - STL Lambert Airport
OHM Concession Group, LLC, Saint Louis, Missouri, United States, 63146
Multi Unit Assistant Manager - STL Lambert Airport
OHM Concession Group, LLC
A Multi-Unit Manager (MUM) generally provides leadership, coaching, and direction to approximately 3-5 restaurants. The MUM ensures outstanding restaurant operations, maximizes sales and profits, and delivers great guest service while meeting brand standards.
Responsibilities
Able to perform all duties of restaurant team members
Ensure all restaurants in their Terminal/Concourse are meeting operational standards and food safety standards
Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs
Control profit & loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances
Responsible for ensuring consistent high quality of food preparation and service
Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
Estimate food and beverage costs. Work with Corporate office staff for efficient provisioning and purchasing of supplies
Supervise portion control and quantities of preparation to minimize waste
Must be ServSafe certified
Will uphold all ServSafe guidelines
Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests
Ensure that proper security procedures are in place to protect employees, guests, and company assets
Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly if a guest or employee is injured
Manage shifts which include daily decision making, scheduling, planning while upholding standards, product quality and cleanliness
Investigate and resolve complaints concerning food quality and service
Adhere to all airport/landlord’s policies and procedures
Provide direction to employees regarding operational and procedural issues
Interview hourly employees. Direct hiring, supervision, development and, when necessary, termination of employees
Conduct orientation, explain the OHM Philosophy, and training of new employees
Management Responsibilities
Recruit, hire, onboard and develop restaurant employees
Plan, monitor, appraise and review restaurant employee performance
Manage and coordinate the Restaurant Management team to support their restaurant performance & execution
Coach Restaurant Managers to drive sales, improve profitability and guest satisfaction
Requirements & Qualifications
High school diploma or GED
At least 3 years’ experience as a General Manager in the restaurant industry; Multi-Unit preferred
College degree is preferred. Bachelor of Science degree in hotel/restaurant management is desirable. A combination of practical experience and education will be considered as an alternative
Ability to pass pre-employment (post offer) background check
Have the ability to communicate effectively in English
Open availability and flexible schedule for demanding hours
Legally authorized to work in the U.S.
Knowledge of computers (MS Word, Excel)
Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports
Must possess a valid driver's license
Pleasant, polite manner and a neat and clean appearance
Ability to motivate employees to work as a team to ensure that food and service meet appropriate standards
Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems
Be able to work in a standing position for long periods of time
Perks
Full-time employees can take advantage of medical, dental and vision benefits
2-week paid vacation after one year of service
Discount employee meal
Competitive wages
Bonus program that everyone including crew participate in
Seniority Level Mid-Senior level
Employment Type Full-time
Job Function Sales and Business Development
Industries Hospitality
Referrals increase your chances of interviewing at OHM Concession Group, LLC by 2x
Get notified about new Multi Unit Manager jobs in St Louis, MO.
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A Multi-Unit Manager (MUM) generally provides leadership, coaching, and direction to approximately 3-5 restaurants. The MUM ensures outstanding restaurant operations, maximizes sales and profits, and delivers great guest service while meeting brand standards.
Responsibilities
Able to perform all duties of restaurant team members
Ensure all restaurants in their Terminal/Concourse are meeting operational standards and food safety standards
Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs
Control profit & loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances
Responsible for ensuring consistent high quality of food preparation and service
Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
Estimate food and beverage costs. Work with Corporate office staff for efficient provisioning and purchasing of supplies
Supervise portion control and quantities of preparation to minimize waste
Must be ServSafe certified
Will uphold all ServSafe guidelines
Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests
Ensure that proper security procedures are in place to protect employees, guests, and company assets
Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly if a guest or employee is injured
Manage shifts which include daily decision making, scheduling, planning while upholding standards, product quality and cleanliness
Investigate and resolve complaints concerning food quality and service
Adhere to all airport/landlord’s policies and procedures
Provide direction to employees regarding operational and procedural issues
Interview hourly employees. Direct hiring, supervision, development and, when necessary, termination of employees
Conduct orientation, explain the OHM Philosophy, and training of new employees
Management Responsibilities
Recruit, hire, onboard and develop restaurant employees
Plan, monitor, appraise and review restaurant employee performance
Manage and coordinate the Restaurant Management team to support their restaurant performance & execution
Coach Restaurant Managers to drive sales, improve profitability and guest satisfaction
Requirements & Qualifications
High school diploma or GED
At least 3 years’ experience as a General Manager in the restaurant industry; Multi-Unit preferred
College degree is preferred. Bachelor of Science degree in hotel/restaurant management is desirable. A combination of practical experience and education will be considered as an alternative
Ability to pass pre-employment (post offer) background check
Have the ability to communicate effectively in English
Open availability and flexible schedule for demanding hours
Legally authorized to work in the U.S.
Knowledge of computers (MS Word, Excel)
Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports
Must possess a valid driver's license
Pleasant, polite manner and a neat and clean appearance
Ability to motivate employees to work as a team to ensure that food and service meet appropriate standards
Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems
Be able to work in a standing position for long periods of time
Perks
Full-time employees can take advantage of medical, dental and vision benefits
2-week paid vacation after one year of service
Discount employee meal
Competitive wages
Bonus program that everyone including crew participate in
Seniority Level Mid-Senior level
Employment Type Full-time
Job Function Sales and Business Development
Industries Hospitality
Referrals increase your chances of interviewing at OHM Concession Group, LLC by 2x
Get notified about new Multi Unit Manager jobs in St Louis, MO.
#J-18808-Ljbffr