Everon
Overview
Join to apply for the
Service Coordinator
role at
Everon . At Everon, we truly believe that our people are the difference – for our organization, the customers we serve and the communities we protect. With more than 100 locations and a broad national presence, our employees have opportunities for career advancement and growth. For more information, visit www.everonsolutions.com or follow us on LinkedIn. Responsibilities
Schedule appointments and dispatch technicians for service and inspections as needed to maximize productivity. Create work orders, provide status updates to customers, and follow up with technicians. Confirm work order completion by reviewing notes and following up on pending items. Complete contract paperwork and QC paperwork; schedule sub-contractor work. Coordinate with technicians to ensure all paperwork is completed properly within the designated time. Maintain appointment schedules; order and receive material and equipment and issue to technicians. Complete daily reports and assist in coordinating activities such as scheduling, customer notification and equipment procurement. Conduct physical inventory and act as liaison between Sales, Project Managers and technicians. Perform other duties as assigned. Minimum Qualifications
High School Diploma or General Education Degree (GED). Minimum 3 years of experience performing administrative duties in a sales or service industry (ERP knowledge preferred). Proficient in Microsoft Office (Word, Excel & PowerPoint). Experience/Requirements
Must possess good decision-making skills, be organized and detail oriented. Excellent oral and written communication; ability to use discretion and escalate matters when needed. Data analysis and interpretation skills; speed and accuracy with attention to detail. Dispatching and scheduling experience. Physical Demands
Regularly required to sit and use hands, speak and hear; may twist and reach with hands and arms. Frequently required to stand and walk; lift and/or move up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities include close vision, distance vision, color vision and ability to adjust focus. Must be able to drive a motor vehicle for extended periods and be able to drive at night. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions. Work Environment
Normal office environment; noise level usually moderate.
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Join to apply for the
Service Coordinator
role at
Everon . At Everon, we truly believe that our people are the difference – for our organization, the customers we serve and the communities we protect. With more than 100 locations and a broad national presence, our employees have opportunities for career advancement and growth. For more information, visit www.everonsolutions.com or follow us on LinkedIn. Responsibilities
Schedule appointments and dispatch technicians for service and inspections as needed to maximize productivity. Create work orders, provide status updates to customers, and follow up with technicians. Confirm work order completion by reviewing notes and following up on pending items. Complete contract paperwork and QC paperwork; schedule sub-contractor work. Coordinate with technicians to ensure all paperwork is completed properly within the designated time. Maintain appointment schedules; order and receive material and equipment and issue to technicians. Complete daily reports and assist in coordinating activities such as scheduling, customer notification and equipment procurement. Conduct physical inventory and act as liaison between Sales, Project Managers and technicians. Perform other duties as assigned. Minimum Qualifications
High School Diploma or General Education Degree (GED). Minimum 3 years of experience performing administrative duties in a sales or service industry (ERP knowledge preferred). Proficient in Microsoft Office (Word, Excel & PowerPoint). Experience/Requirements
Must possess good decision-making skills, be organized and detail oriented. Excellent oral and written communication; ability to use discretion and escalate matters when needed. Data analysis and interpretation skills; speed and accuracy with attention to detail. Dispatching and scheduling experience. Physical Demands
Regularly required to sit and use hands, speak and hear; may twist and reach with hands and arms. Frequently required to stand and walk; lift and/or move up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities include close vision, distance vision, color vision and ability to adjust focus. Must be able to drive a motor vehicle for extended periods and be able to drive at night. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions. Work Environment
Normal office environment; noise level usually moderate.
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