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Labcorp

Dispatcher

Labcorp, Chantilly, Virginia, United States, 22021

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Join to apply for the

Dispatcher

role at

Labcorp

in Chantilly, VA. You will be responsible for the dispatching of pickup, transport and delivery of medical specimens, lab supplies and reports, while providing excellent service to our clients.

Schedule: Tuesday – Friday 2:00 PM – 10:30 PM, Saturdays 1:00 PM – 9:30 PM.

Job Responsibilities

Utilize route management software to schedule, coordinate and dispatch specimen pickups

Manage high volume email/phone traffic to coordinate resources (employees, vendors, etc.)

Responsible for specific service area to ensure best possible solutions for client

Achieve location productivity and expense targets while meeting customer expectations

Ensure a balance between customer response time, accuracy and cost/productivity targets

Follow standard procedures for field requests for service and dispatching calls

Problem solve and provide potential resolutions for any specimen related issue

Utilize multiple databases to process requests and inquiries

Performs a variety of administrative/clerical duties as needed

Job Requirements

High school diploma or equivalent

Prior experience in logistics, customer service or operations

Experience working in a medical courier environment is preferred

Must have a Valid Driver's License and clean driving record

Must be at least 21 years old

Familiarity with route management software is a plus

Basic computer and typing skills; Proficient in Microsoft Office

Strong communication skills; both written and verbal

Excellent organizational and time management skills

Strong attention to detail with the ability to multitask

Benefits Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees on a 7 on/7 off schedule are eligible to receive all benefits except PTO or FTO. For more detailed information, please click here.

Equal Opportunity Employer Labcorp is an equal opportunity employer and does not discriminate based on race, religion, color, national origin, sex, age, veteran status, disability, or any other legally protected characteristic. Qualified applicants will receive consideration for employment without regard to any protected characteristic. All qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

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