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SBM Management Services, LP

Customer Service Representative

SBM Management Services, LP, Aldie, Virginia, United States, 22001

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Job Overview The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned.

Roles & Responsibilities To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

Perform all duties listed on the daily schedule

Operate motorized cleaning equipment

Maintain daily upkeep of assigned area

Report incidents and hazardous conditions to supervisor

Comply with safety rules, policies, and procedures

Perform work assignments in a team with other employees

Maintain clean work area

Follow all protocols, company procedures, policies, and rules

Take direction and respond to supervision

Talk with lead, supervisor, co-workers, managers, and customers in a professional manner

Fill in during staff shortage

Support shift lead in completing punch-list items

Use proper personal protective equipment

Present a professional appearance and conduct

Understand customer service and satisfaction

Understand reporting systems and the environment

Location Aldie, VA

Title Customer Service Representative

Qualification To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/ or Experience:

No specific education requirement, 3-6 months training or experience preferred; or equivalent combination of education and experience.

Certificates, Licenses, Registrations:

May be required to have a valid driver’s license. Completed all safety and task training certification. May be required to be forklift certified.

Knowledge, Skills, And Abilities Bilingual a plus

Ability to read and interpret instructions, procedures, manuals, and other documents

Strong verbal and written communication skills.

Knowledge of cleaning methods and equipment and willing to share with team.

Knowledge of the upkeep and care of the cleaning equipment.

Knowledge of cleaning compounds and chemicals, and their safe, efficient use

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