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WesBanco

CSR Team Lead: Coaching, Referrals & Service Excellence

WesBanco, Elizabethtown, Kentucky, United States, 42701

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A regional banking institution seeks a Customer Service Representative in Elizabethtown, KY. This role focuses on providing excellent customer service and supporting banking center operations. Key responsibilities include assisting management with operational reports, ensuring compliance with banking policies, and training CSR staff. The ideal candidate should have a high school diploma and leadership experience, with strong organizational and customer service skills. This position requires proficiency in banking software and Microsoft Outlook, along with the ability to manage complex customer inquiries. #J-18808-Ljbffr