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Cogent Analytics

Tow Truck Operator

Cogent Analytics, Des Moines, Iowa, United States, 50319

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Heavy Wrecker & Light-Duty Tow Operator Base Pay Range $22.00/hr - $30.00/hr

Position Summary We are looking for a dependable and skilled Heavy Wrecker & Light-Duty Tow Operator to join our towing and recovery team. This role is responsible for safely operating heavy wreckers and rotators for large-scale recoveries, while also handling light-duty towing and roadside service for passenger vehicles. The ideal candidate is versatile, safety-conscious, and committed to providing professional customer service in both heavy and light-duty operations.

Key Responsibilities

Safely operate heavy‑duty wreckers and recovery equipment to tow and recover commercial trucks, buses, and heavy machinery

Perform light‑duty towing and roadside assistance for passenger vehicles, including jump starts, lockouts, tire changes, and fuel deliveries

Assess accident and breakdown scenes, determine recovery needs, and execute plans in a safe, efficient manner

Properly rig, secure, and transport vehicles of all sizes using approved equipment and methods

Communicate with dispatch, customers, and emergency responders to coordinate safe and timely service

Complete accurate service tickets, condition reports, and time logs for all calls

Conduct daily inspections of trucks and towing equipment; report any maintenance issues

Adhere to DOT, OSHA, and company safety standards in all towing and recovery operations

Represent the company with professionalism and courtesy at every call

Qualifications

Valid Class A CDL with clean driving record (required)

Experience operating heavy wreckers or recovery equipment (preferred)

Prior light‑duty towing or roadside assistance experience a plus

Strong knowledge of recovery, rigging, and safety techniques for both light and heavy vehicles

Ability to work flexible hours, including nights, weekends, and on‑call rotations

Strong communication skills and customer service mindset

Benefits

Competitive pay

Health, dental, and vision insurance

Retirement plan with company match

Paid time off and holidays

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Seniority level Not Applicable

Employment type Full‑time

Job function Management and Manufacturing

Industries Software Development

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