SERVPRO of North Pensacola
Job File Coordinator – SERVPRO of North Pensacola
Join our Franchise as a new Job File Coordinator. In this position you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never even happened”. We’re seeking someone who is great on the phone, has excellent analytical skills, is detail‑oriented, and a serious multi‑tasker.
Benefits
Dental insurance
Health insurance
Opportunity for advancement
Training & development
Primary Responsibilities
Monitor job file status
Monitor job file audit status
Maintain job file WIPs
Monitor and ensure client requirements are followed
Review and validate initial field documentation
Create preliminary estimate
Daily job file coordination
Perform job file backup
Maintain internal and external communications
Prepare job file reports
Complete and review job file documentation for final upload and the audit process
Complete job file audit process
Perform job close‑out
Assist other departments, as needed
Position Requirements
2+ year(s) of administrative or office‑related experience
Experience with writing estimates, job file processes, and quality assurance a plus
Experience in service industry environment a plus
Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times
Polite, confident, and excellent customer service skills, including listening and questioning skills
Ability to remain calm and professional during tense or stressful situations
Excellent organizational skills and strong attention to detail
Very self‑motivated and goal‑oriented
Ability to multi‑task
Capability to work in a fast‑paced, team‑oriented office environment
Proficiency in Microsoft Office (Outlook, Word, Excel)
Ability to learn new software, including Xactimate® and proprietary software
Minimum of HSD/GED preferred
Ability to successfully complete a background check subject to applicable law
Hours
40 hours/week, flexible to work overtime when required
Normal Hours 7:30 a.m. – 4:30 p.m.
Pay Rate Competitive pay based on experience.
Employment Details
Seniority level: Entry level
Employment type: Full‑time
Job function: Other
Industries: Construction
Servpro® of Bay County is an EOE M/F/D/V employer.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
#J-18808-Ljbffr
Benefits
Dental insurance
Health insurance
Opportunity for advancement
Training & development
Primary Responsibilities
Monitor job file status
Monitor job file audit status
Maintain job file WIPs
Monitor and ensure client requirements are followed
Review and validate initial field documentation
Create preliminary estimate
Daily job file coordination
Perform job file backup
Maintain internal and external communications
Prepare job file reports
Complete and review job file documentation for final upload and the audit process
Complete job file audit process
Perform job close‑out
Assist other departments, as needed
Position Requirements
2+ year(s) of administrative or office‑related experience
Experience with writing estimates, job file processes, and quality assurance a plus
Experience in service industry environment a plus
Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times
Polite, confident, and excellent customer service skills, including listening and questioning skills
Ability to remain calm and professional during tense or stressful situations
Excellent organizational skills and strong attention to detail
Very self‑motivated and goal‑oriented
Ability to multi‑task
Capability to work in a fast‑paced, team‑oriented office environment
Proficiency in Microsoft Office (Outlook, Word, Excel)
Ability to learn new software, including Xactimate® and proprietary software
Minimum of HSD/GED preferred
Ability to successfully complete a background check subject to applicable law
Hours
40 hours/week, flexible to work overtime when required
Normal Hours 7:30 a.m. – 4:30 p.m.
Pay Rate Competitive pay based on experience.
Employment Details
Seniority level: Entry level
Employment type: Full‑time
Job function: Other
Industries: Construction
Servpro® of Bay County is an EOE M/F/D/V employer.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
#J-18808-Ljbffr