Ups
Overview
Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description
This is
not
a remote or flex location position; the employee is required to come into the facility for their regular schedule Job Level:
Technician II Internal Grade Salary:
009 Work Schedule:
Monday-Friday, midnight to 8:30 AM or Sunday-Thursday 4:00 PM-12:30 AM The internal job posting will close on:
1/14/2026 This position is located in:
Lenexa, KS Responsibilities
Leads, manages, and coordinates the delivery of an exceptional customer experience for all information technology services, support, and project deployments. This position ensures the successful execution and implementation of customized solutions and organizational initiatives by leveraging advanced root cause analysis, reporting, KPIs, SLAs, cross-functional teams, and partner vendor relationships. Provides technical training and development to departmental resources and customers. Actively plans, monitors, and adjusts expenses to meet and exceed financial expectations and organizational metrics. Applies approved principles for evaluating and setting goals and measures to deliver results. Establishes and maintains professional working relationships with customers through face-to-face engagement, collaboration, and consultative interactions. Utilizes technology to effectively initiate, deploy, and track projects and support services during working hours. Performs technical, analytical, or maintenance work. Typically, knowledge is gained through a combination of formal education in a vocational or technical degree program and on-the-job training. Works within standard operating procedures and/or scientific methods. Requires working knowledge and skills to perform a defined set of analytical, scientific, or operational processes. Applies experience and skills to complete assigned work within own area of expertise. Works with a moderate degree of supervision. Qualifications
Must be currently located in the same geographic location as the job or be willing to relocate yourself Requires hardware, software, and database knowledge for integration with external customer technology and systems, utilizing remote support tools or onsite visits Ability to communicate highly technical information to both technical and non-technical users Knowledge of Microsoft Operating Systems (operating systems/software) Experience with VPN, Symantec, Remote Desktop Apps, Active Directory, and various Web browsers –
Preferred Technical Certifications such as A+, Network+ -
Preferred Technical work experience –
Preferred Experience troubleshooting thermal printers –
Preferred Grasp, lift (from floor to shoulder height), lower (from shoulder height to floor), push, pull, carry, and manipulate equipment, packages, or parts weighing up to 70 pounds –
Required Ability to travel by car to various UPS facilities –
Required Ability to travel overnight for periods of up to 1 week -
Required Must have a valid driver\'s license -
Required Employee Type:
Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Other Criteria
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Basic Qualifications
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
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Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description
This is
not
a remote or flex location position; the employee is required to come into the facility for their regular schedule Job Level:
Technician II Internal Grade Salary:
009 Work Schedule:
Monday-Friday, midnight to 8:30 AM or Sunday-Thursday 4:00 PM-12:30 AM The internal job posting will close on:
1/14/2026 This position is located in:
Lenexa, KS Responsibilities
Leads, manages, and coordinates the delivery of an exceptional customer experience for all information technology services, support, and project deployments. This position ensures the successful execution and implementation of customized solutions and organizational initiatives by leveraging advanced root cause analysis, reporting, KPIs, SLAs, cross-functional teams, and partner vendor relationships. Provides technical training and development to departmental resources and customers. Actively plans, monitors, and adjusts expenses to meet and exceed financial expectations and organizational metrics. Applies approved principles for evaluating and setting goals and measures to deliver results. Establishes and maintains professional working relationships with customers through face-to-face engagement, collaboration, and consultative interactions. Utilizes technology to effectively initiate, deploy, and track projects and support services during working hours. Performs technical, analytical, or maintenance work. Typically, knowledge is gained through a combination of formal education in a vocational or technical degree program and on-the-job training. Works within standard operating procedures and/or scientific methods. Requires working knowledge and skills to perform a defined set of analytical, scientific, or operational processes. Applies experience and skills to complete assigned work within own area of expertise. Works with a moderate degree of supervision. Qualifications
Must be currently located in the same geographic location as the job or be willing to relocate yourself Requires hardware, software, and database knowledge for integration with external customer technology and systems, utilizing remote support tools or onsite visits Ability to communicate highly technical information to both technical and non-technical users Knowledge of Microsoft Operating Systems (operating systems/software) Experience with VPN, Symantec, Remote Desktop Apps, Active Directory, and various Web browsers –
Preferred Technical Certifications such as A+, Network+ -
Preferred Technical work experience –
Preferred Experience troubleshooting thermal printers –
Preferred Grasp, lift (from floor to shoulder height), lower (from shoulder height to floor), push, pull, carry, and manipulate equipment, packages, or parts weighing up to 70 pounds –
Required Ability to travel by car to various UPS facilities –
Required Ability to travel overnight for periods of up to 1 week -
Required Must have a valid driver\'s license -
Required Employee Type:
Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Other Criteria
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Basic Qualifications
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
#J-18808-Ljbffr