RAYUS Radiology
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Front Office Associate
role at
RAYUS Radiology .
RAYUS Radiology is looking for a Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Front Office Associate, you will be responsible for providing services to patients and referred professionals by answering phones, scheduling appointments, and greeting and registering patients in a cheerful, professional, and sincere manner.
This is a full‑time position, working 40 hours per week, Monday‑Friday.
Essential Duties And Responsibilities
Greet and check‑in patients scheduled for imaging services; process payments and copays as needed
Answer phones and handle calls in an efficient and friendly manner
Field phone calls appropriately for Center Team Members
Act as liaison between imaging technologists and patients waiting for exams, relaying messages regarding scanner status and other clinic information
Maintain organization of the front office lobby area by straightening magazines, organizing coffee supplies, and assisting with general office cleanup
Order office supplies as needed
Maintain supply of patient information sheets
Push patient imaging via electronic interfaces
Complete patient appointment confirmation calls and provide preparation instructions to patients
Fax/scan reports, billing information, and medical release forms as requested
Scheduling (20%)
Arrange transportation, interpreters, and hotel accommodations for patients when appropriate
Enter and submit patient exam orders
Verify patient exam orders match exam schedules
Schedule referrals and ensure proper authorizations are obtained
Schedule walk‑in patients
Process requests for image orders and CDs from both referring physicians and patients
Maintain an up‑to‑date and accurate database of all current and potential referring physicians
Insurance (20%)
Verify patient’s insurance coverage
Pre‑certify all patient exams with the patient’s insurance company
Obtain insurance authorizations
Apply knowledge of insurance carriers (e.g., Medicare) and procedures that require waivers to obtain pre‑authorization, if needed, prior to patient appointments
Facilitate Release of Information (ROI) requests for patients, referring offices, other medical facilities, attorneys & insurance companies following company guidelines
Other tasks and projects Complete other tasks and projects as assigned (5%).
Seniority level Entry level
Employment type Full‑time
Job function Management and Manufacturing
Industries Hospitals and Health Care
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Front Office Associate
role at
RAYUS Radiology .
RAYUS Radiology is looking for a Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Front Office Associate, you will be responsible for providing services to patients and referred professionals by answering phones, scheduling appointments, and greeting and registering patients in a cheerful, professional, and sincere manner.
This is a full‑time position, working 40 hours per week, Monday‑Friday.
Essential Duties And Responsibilities
Greet and check‑in patients scheduled for imaging services; process payments and copays as needed
Answer phones and handle calls in an efficient and friendly manner
Field phone calls appropriately for Center Team Members
Act as liaison between imaging technologists and patients waiting for exams, relaying messages regarding scanner status and other clinic information
Maintain organization of the front office lobby area by straightening magazines, organizing coffee supplies, and assisting with general office cleanup
Order office supplies as needed
Maintain supply of patient information sheets
Push patient imaging via electronic interfaces
Complete patient appointment confirmation calls and provide preparation instructions to patients
Fax/scan reports, billing information, and medical release forms as requested
Scheduling (20%)
Arrange transportation, interpreters, and hotel accommodations for patients when appropriate
Enter and submit patient exam orders
Verify patient exam orders match exam schedules
Schedule referrals and ensure proper authorizations are obtained
Schedule walk‑in patients
Process requests for image orders and CDs from both referring physicians and patients
Maintain an up‑to‑date and accurate database of all current and potential referring physicians
Insurance (20%)
Verify patient’s insurance coverage
Pre‑certify all patient exams with the patient’s insurance company
Obtain insurance authorizations
Apply knowledge of insurance carriers (e.g., Medicare) and procedures that require waivers to obtain pre‑authorization, if needed, prior to patient appointments
Facilitate Release of Information (ROI) requests for patients, referring offices, other medical facilities, attorneys & insurance companies following company guidelines
Other tasks and projects Complete other tasks and projects as assigned (5%).
Seniority level Entry level
Employment type Full‑time
Job function Management and Manufacturing
Industries Hospitals and Health Care
#J-18808-Ljbffr