DACUT
Front Desk & Administrative Support - Cannabis Retail
DACUT, Monroe, Michigan, United States, 48162
WHERE HOSPITALITY MEETS ADMINISTRATION
DACUT Cannabis Retail
At DACUT, the front desk is not an entry‑level position — it is a leadership‑facing, customer‑first role that sets the tone for the entire store experience.
We are seeking a polished, highly personable, and detail‑oriented professional who thrives in hospitality‑driven environments and excels at customer engagement, organization, and supporting leadership teams. This role blends reception, customer experience, and executive‑style administrative support for store management.
You will be the first impression, steady presence, and operational anchor of the retail floor — welcoming guests, supporting managers, and ensuring the store runs smoothly, compliantly, and with intention.
WHAT YOU’LL DO Front-of-House Experience
Deliver a warm, confident, and professional welcome to every guest
Manage compliant customer check‑ins with accuracy and discretion
Maintain a calm, polished presence during high‑volume periods
Serve as the final touchpoint for customer satisfaction before departure
Customer Engagement & Brand Representation
Communicate promotions, loyalty programs, and store updates clearly
Answer questions with confidence, or seamlessly elevate to management
Represent the DACUT brand with professionalism, poise, and hospitality
Management & Administrative Support
Act as a trusted support partner to store leadership
Assist with scheduling coordination, internal communication, and daily flow
Track observations, customer feedback, and operational needs
Help maintain organized front‑of‑house systems and documentation
Operational Awareness
Monitor lobby flow, wait times, and guest experience
Assist with light inventory coordination and administrative tasks
Support website accuracy and promotional visibility when needed
Research competitor offerings and relay insights to management
Compliance & Confidentiality
Uphold all state cannabis regulations with precision
Handle sensitive information with discretion and professionalism
Maintain accurate records and documentation at all times
WHO WE’RE LOOKING FOR This role is ideal for candidates with experience in:
Hospitality, concierge, front desk, or luxury retail
Administrative, executive assistant, or office coordination roles
Customer experience–driven environments (hotels, restaurants, boutiques)
Required qualities:
Naturally warm, confident, and engaging demeanor
Highly organized with strong attention to detail
Excellent verbal and written communication skills
Ability to multitask gracefully in a fast‑paced environment
Comfort working closely with management and leadership
Professional appearance and presentation
Additional Requirements:
Cannabis experience is a plus, but not required — training provided
Proficiency with computers, scheduling tools, and POS systems
Must be 21+ and able to pass required background checks
WHY DACUT
Health, dental, and vision insurance
Employee product discounts
Ongoing training and growth opportunities
A professional, respectful, and team‑driven culture
A role where
your presence, judgment, and people skills truly matter
WHAT THIS ROLE IS NOT (Please read carefully before applying)
This role is
not :
A passive front‑desk or “sit and wait” position
A purely transactional retail or cashier role
A stepping stone for candidates seeking minimal responsibility
A fit for those uncomfortable with structure, accountability, or compliance
A role for individuals who struggle with professionalism, discretion, or punctuality
This position
requires presence, initiative, and sound judgment . You will be expected to anticipate needs, communicate clearly, and support leadership with confidence and maturity. Candidates seeking a low‑engagement or informal work environment will not be successful in this role.
COMPENSATION & ROLE VALUE This is a
multi‑dimensional support role
that blends hospitality excellence with administrative and management assistance. Compensation reflects the
level of trust, responsibility, and professionalism
expected.
Hourly Rate:
Competitive and experience‑based
Pay Range:
Positioned above standard receptionist roles, with consideration for candidates bringing hospitality leadership, administrative, or executive‑support experience
Growth Opportunity:
High‑performing team members may advance into expanded administrative, training, or leadership‑support functions
We value individuals who operate with discretion, composure, and consistency — and we compensate accordingly.
YOU’LL THRIVE HERE IF… You love being the person people trust, remember, and rely on. You understand that hospitality is both an art and a discipline. You enjoy supporting leadership behind the scenes while creating a welcoming, seamless experience out front. You take pride in being polished, prepared, and proactive — and you want to grow with a company that values those traits.
This role is best suited for candidates who take pride in being reliable, polished, and deeply involved in the success of the team.
READY TO JOIN THE MOVEMENT? Be the welcoming face of
DACUT Cannabis Retail
— where passion meets professionalism. Apply today and grow with a team that’s shaping the future of cannabis retail.
Find more vacancies at www.dacut.com/careers
#J-18808-Ljbffr
DACUT Cannabis Retail
At DACUT, the front desk is not an entry‑level position — it is a leadership‑facing, customer‑first role that sets the tone for the entire store experience.
We are seeking a polished, highly personable, and detail‑oriented professional who thrives in hospitality‑driven environments and excels at customer engagement, organization, and supporting leadership teams. This role blends reception, customer experience, and executive‑style administrative support for store management.
You will be the first impression, steady presence, and operational anchor of the retail floor — welcoming guests, supporting managers, and ensuring the store runs smoothly, compliantly, and with intention.
WHAT YOU’LL DO Front-of-House Experience
Deliver a warm, confident, and professional welcome to every guest
Manage compliant customer check‑ins with accuracy and discretion
Maintain a calm, polished presence during high‑volume periods
Serve as the final touchpoint for customer satisfaction before departure
Customer Engagement & Brand Representation
Communicate promotions, loyalty programs, and store updates clearly
Answer questions with confidence, or seamlessly elevate to management
Represent the DACUT brand with professionalism, poise, and hospitality
Management & Administrative Support
Act as a trusted support partner to store leadership
Assist with scheduling coordination, internal communication, and daily flow
Track observations, customer feedback, and operational needs
Help maintain organized front‑of‑house systems and documentation
Operational Awareness
Monitor lobby flow, wait times, and guest experience
Assist with light inventory coordination and administrative tasks
Support website accuracy and promotional visibility when needed
Research competitor offerings and relay insights to management
Compliance & Confidentiality
Uphold all state cannabis regulations with precision
Handle sensitive information with discretion and professionalism
Maintain accurate records and documentation at all times
WHO WE’RE LOOKING FOR This role is ideal for candidates with experience in:
Hospitality, concierge, front desk, or luxury retail
Administrative, executive assistant, or office coordination roles
Customer experience–driven environments (hotels, restaurants, boutiques)
Required qualities:
Naturally warm, confident, and engaging demeanor
Highly organized with strong attention to detail
Excellent verbal and written communication skills
Ability to multitask gracefully in a fast‑paced environment
Comfort working closely with management and leadership
Professional appearance and presentation
Additional Requirements:
Cannabis experience is a plus, but not required — training provided
Proficiency with computers, scheduling tools, and POS systems
Must be 21+ and able to pass required background checks
WHY DACUT
Health, dental, and vision insurance
Employee product discounts
Ongoing training and growth opportunities
A professional, respectful, and team‑driven culture
A role where
your presence, judgment, and people skills truly matter
WHAT THIS ROLE IS NOT (Please read carefully before applying)
This role is
not :
A passive front‑desk or “sit and wait” position
A purely transactional retail or cashier role
A stepping stone for candidates seeking minimal responsibility
A fit for those uncomfortable with structure, accountability, or compliance
A role for individuals who struggle with professionalism, discretion, or punctuality
This position
requires presence, initiative, and sound judgment . You will be expected to anticipate needs, communicate clearly, and support leadership with confidence and maturity. Candidates seeking a low‑engagement or informal work environment will not be successful in this role.
COMPENSATION & ROLE VALUE This is a
multi‑dimensional support role
that blends hospitality excellence with administrative and management assistance. Compensation reflects the
level of trust, responsibility, and professionalism
expected.
Hourly Rate:
Competitive and experience‑based
Pay Range:
Positioned above standard receptionist roles, with consideration for candidates bringing hospitality leadership, administrative, or executive‑support experience
Growth Opportunity:
High‑performing team members may advance into expanded administrative, training, or leadership‑support functions
We value individuals who operate with discretion, composure, and consistency — and we compensate accordingly.
YOU’LL THRIVE HERE IF… You love being the person people trust, remember, and rely on. You understand that hospitality is both an art and a discipline. You enjoy supporting leadership behind the scenes while creating a welcoming, seamless experience out front. You take pride in being polished, prepared, and proactive — and you want to grow with a company that values those traits.
This role is best suited for candidates who take pride in being reliable, polished, and deeply involved in the success of the team.
READY TO JOIN THE MOVEMENT? Be the welcoming face of
DACUT Cannabis Retail
— where passion meets professionalism. Apply today and grow with a team that’s shaping the future of cannabis retail.
Find more vacancies at www.dacut.com/careers
#J-18808-Ljbffr