Urban Nirvana Spa & Salon
Front Desk & Retail Associate
Urban Nirvana Spa & Salon, Charleston, South Carolina, United States, 29408
Front Desk & Retail Associate – Urban Nirvana Spa & Salon
Urban Nirvana Spa & Salon is a luxury spa and salon chain in South Carolina, founded in 2000 and female‑owned. We are seeking a friendly and energetic Front Desk & Retail Associate to provide outstanding guest care and support daily operations.
Responsibilities
Warmly greet and assist all incoming clients.
Manage all incoming and outgoing phone calls.
Oversee the appointment schedule, including client check‑ins and check‑outs, and resolve issues such as late arrivals or missed appointments.
Develop comprehensive knowledge of our retail products to effectively assist clients.
Maintain a clean and fresh environment of the spa and salon throughout the day.
Book appointments and process transactions using our POS system.
Assist shoppers with retail inquiries and purchases.
Stand for the duration of the scheduled shift.
Ideal Candidate
Prior experience in a customer service or retail environment.
Strong teamwork and effective communication skills.
Professional demeanor when interacting with clients via phone, messaging, or email.
A naturally outgoing and personable attitude.
Passion for learning about new products and enthusiastically promoting them to clients to drive sales.
Availability Candidates must be available to work afternoons and weekends.
Benefits
Opportunities for professional growth.
Employee discounts on retail products.
Perks and discounts on salon and spa services.
Full‑time employee benefits: medical, dental, vision, short‑term disability, life insurance, 401(k), and paid time off (PTO).
About Urban Nirvana Spa & Salon
Luxury spa and salon locations in South Carolina.
Female‑owned business founded in 2000.
Established in Charleston, with 10 locations across the state (Charleston, Columbia, Greenville).
Seniority Level Entry level
Employment Type Part‑time
Job Function Sales and Business Development
Industries Wellness and Fitness Services
#J-18808-Ljbffr
Responsibilities
Warmly greet and assist all incoming clients.
Manage all incoming and outgoing phone calls.
Oversee the appointment schedule, including client check‑ins and check‑outs, and resolve issues such as late arrivals or missed appointments.
Develop comprehensive knowledge of our retail products to effectively assist clients.
Maintain a clean and fresh environment of the spa and salon throughout the day.
Book appointments and process transactions using our POS system.
Assist shoppers with retail inquiries and purchases.
Stand for the duration of the scheduled shift.
Ideal Candidate
Prior experience in a customer service or retail environment.
Strong teamwork and effective communication skills.
Professional demeanor when interacting with clients via phone, messaging, or email.
A naturally outgoing and personable attitude.
Passion for learning about new products and enthusiastically promoting them to clients to drive sales.
Availability Candidates must be available to work afternoons and weekends.
Benefits
Opportunities for professional growth.
Employee discounts on retail products.
Perks and discounts on salon and spa services.
Full‑time employee benefits: medical, dental, vision, short‑term disability, life insurance, 401(k), and paid time off (PTO).
About Urban Nirvana Spa & Salon
Luxury spa and salon locations in South Carolina.
Female‑owned business founded in 2000.
Established in Charleston, with 10 locations across the state (Charleston, Columbia, Greenville).
Seniority Level Entry level
Employment Type Part‑time
Job Function Sales and Business Development
Industries Wellness and Fitness Services
#J-18808-Ljbffr