Virginia
Administrative Support Specialist
Position: 00583
Salary: $48,410
Exempt Status: Non Exempt
Location: Onsite, Virginia ABC Chesapeake VA Regional Office — This position is not a remote or hybrid position and will be located onsite at the Chesapeake Regional Office.
The Bureau of Law Enforcement of the Department of Alcoholic Beverage Control is seeking an Administrative Support Specialist in the Chesapeake VA Regional Office. The Administrative Support Specialist will provide excellent customer service to the general public pertaining to the licensing of businesses, collection of taxes, and the controlled distribution of alcoholic beverages.
Our Mission Virginia ABC generates a reliable stream of revenue for Virginia and promotes public safety through the responsible sale and regulation of alcoholic beverages.
Our Vision To bring good spirits and excellent service to Virginia.
Our Values Accountability – Service – Integrity – Performance Excellence
Join a team of Virginia’s Top Shelf Talent!
Areas of Responsibility
Interacts directly with the department’s customers, both internal and external; is the first, and sometimes the only contact with such customers. Therefore, excellent communication skills and professionalism are essential in this position.
Initiating and conducting examinations of applicants applying for ABC licenses; making recommendations for agent and director licensure approval.
Determining which cases warrant further investigation.
Imaging and indexing licensee and regional data.
Entering data into agency systems; analyzing and correcting data in databases; ensuring banquet and retail applications are investigated, taxes and fees are processed and licensee files and criminal records are properly maintained.
Additional responsibilities include other office assignments as necessary to effectively serve the public and the office.
Qualifications
Strong organizational skills.
Proficient in typing and proofreading, grammar usage, punctuation, and composing & preparing effective internal and external correspondences.
Ability to maintain electronic and hard copy records, file alphabetically, numerically and chronologically.
Ability to learn the policies and procedures of ABC law enforcement investigative programs, policies, and procedures; exercise mature judgment and to make independent decisions in accordance with established policies and procedures.
Experience answering a multi-line phone system, arithmetic/basic mathematical skills and bookkeeping practices is essential.
Proficient in using computers and various software applications and databases (Microsoft Office: Excel, Word, PowerPoint, Publisher) and experience using office equipment (fax machine, scanners, printers, copiers, etc.) is needed.
Demonstrated ability to interpret written material and to communicate effectively both orally and in writing.
Strong interpersonal skills with bureau management and supervisors, applicants, corporate officials, attorneys, other law enforcement agencies and the general public.
Experience performing data entry and preparing investigative reports and presenting the contents verbally is also needed, maintain confidentiality.
Compile and analyze pertinent information to distinguish between relevant and irrelevant information to arrive at logical conclusions.
Excellent customer service, problem solving, time management skills and handling stressful situations are paramount.
Preferred Qualifications
High school diploma or equivalent.
Knowledge of related enforcement investigative programs, policies and procedures; considerable knowledge of state and federal laws, regulations, and agency policies relative to corporations, partnerships, as it relates to ABC and ABC licensing.
An Associate’s degree or higher in business administration or administrative services or related field or equivalent combination of training and experience or 2 years previous administrative and/or clerical experience.
We Offer
Excellent work/life balance
Paid Time Off (PTO) earned every two weeks worked and 14 paid holidays
Affordable healthcare with employer contributions
Virginia Retirement System (VRS) benefits
College Tuition Reimbursement program
Virginia ABC employees are covered under the Commonwealth’s benefits package and VRS. Authority employees are exempt from the Virginia Personnel Act and the Virginia Public Procurement Act.
Virginia Alcoholic Beverage Control Authority does not provide sponsorship. We are an equal opportunity employer without regard to sex, race, color, religion, national origin, age, sexual orientation, political affiliation, veteran status or disability. AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply. ABC will provide, if requested, reasonable accommodation to applicants in need of accommodation to provide access to the application and/or interview process. The selected candidate must pass a criminal background check.
VA ABC is a Military‑Friendly Employer, is V3 Certified, and embraces Diversity, Equity, and Inclusion.
Applicants must fully complete all sections of the online application; a resume will not substitute for an incomplete application.
All employment offers are contingent upon compliance with Form I‑9 completion timeliness and confirmation of employment authorization by E‑Verify. Criminal history record checks are required prior to employment.
In support of the Commonwealth’s commitment to inclusion, individuals with disabilities are encouraged to apply through the Commonwealth Alternative Hiring Process. Veterans are encouraged to answer Veteran status questions and submit disability documentation.
Contact: Use the link: DARS or call DARS at 800‑552‑5019
#J-18808-Ljbffr
Salary: $48,410
Exempt Status: Non Exempt
Location: Onsite, Virginia ABC Chesapeake VA Regional Office — This position is not a remote or hybrid position and will be located onsite at the Chesapeake Regional Office.
The Bureau of Law Enforcement of the Department of Alcoholic Beverage Control is seeking an Administrative Support Specialist in the Chesapeake VA Regional Office. The Administrative Support Specialist will provide excellent customer service to the general public pertaining to the licensing of businesses, collection of taxes, and the controlled distribution of alcoholic beverages.
Our Mission Virginia ABC generates a reliable stream of revenue for Virginia and promotes public safety through the responsible sale and regulation of alcoholic beverages.
Our Vision To bring good spirits and excellent service to Virginia.
Our Values Accountability – Service – Integrity – Performance Excellence
Join a team of Virginia’s Top Shelf Talent!
Areas of Responsibility
Interacts directly with the department’s customers, both internal and external; is the first, and sometimes the only contact with such customers. Therefore, excellent communication skills and professionalism are essential in this position.
Initiating and conducting examinations of applicants applying for ABC licenses; making recommendations for agent and director licensure approval.
Determining which cases warrant further investigation.
Imaging and indexing licensee and regional data.
Entering data into agency systems; analyzing and correcting data in databases; ensuring banquet and retail applications are investigated, taxes and fees are processed and licensee files and criminal records are properly maintained.
Additional responsibilities include other office assignments as necessary to effectively serve the public and the office.
Qualifications
Strong organizational skills.
Proficient in typing and proofreading, grammar usage, punctuation, and composing & preparing effective internal and external correspondences.
Ability to maintain electronic and hard copy records, file alphabetically, numerically and chronologically.
Ability to learn the policies and procedures of ABC law enforcement investigative programs, policies, and procedures; exercise mature judgment and to make independent decisions in accordance with established policies and procedures.
Experience answering a multi-line phone system, arithmetic/basic mathematical skills and bookkeeping practices is essential.
Proficient in using computers and various software applications and databases (Microsoft Office: Excel, Word, PowerPoint, Publisher) and experience using office equipment (fax machine, scanners, printers, copiers, etc.) is needed.
Demonstrated ability to interpret written material and to communicate effectively both orally and in writing.
Strong interpersonal skills with bureau management and supervisors, applicants, corporate officials, attorneys, other law enforcement agencies and the general public.
Experience performing data entry and preparing investigative reports and presenting the contents verbally is also needed, maintain confidentiality.
Compile and analyze pertinent information to distinguish between relevant and irrelevant information to arrive at logical conclusions.
Excellent customer service, problem solving, time management skills and handling stressful situations are paramount.
Preferred Qualifications
High school diploma or equivalent.
Knowledge of related enforcement investigative programs, policies and procedures; considerable knowledge of state and federal laws, regulations, and agency policies relative to corporations, partnerships, as it relates to ABC and ABC licensing.
An Associate’s degree or higher in business administration or administrative services or related field or equivalent combination of training and experience or 2 years previous administrative and/or clerical experience.
We Offer
Excellent work/life balance
Paid Time Off (PTO) earned every two weeks worked and 14 paid holidays
Affordable healthcare with employer contributions
Virginia Retirement System (VRS) benefits
College Tuition Reimbursement program
Virginia ABC employees are covered under the Commonwealth’s benefits package and VRS. Authority employees are exempt from the Virginia Personnel Act and the Virginia Public Procurement Act.
Virginia Alcoholic Beverage Control Authority does not provide sponsorship. We are an equal opportunity employer without regard to sex, race, color, religion, national origin, age, sexual orientation, political affiliation, veteran status or disability. AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply. ABC will provide, if requested, reasonable accommodation to applicants in need of accommodation to provide access to the application and/or interview process. The selected candidate must pass a criminal background check.
VA ABC is a Military‑Friendly Employer, is V3 Certified, and embraces Diversity, Equity, and Inclusion.
Applicants must fully complete all sections of the online application; a resume will not substitute for an incomplete application.
All employment offers are contingent upon compliance with Form I‑9 completion timeliness and confirmation of employment authorization by E‑Verify. Criminal history record checks are required prior to employment.
In support of the Commonwealth’s commitment to inclusion, individuals with disabilities are encouraged to apply through the Commonwealth Alternative Hiring Process. Veterans are encouraged to answer Veteran status questions and submit disability documentation.
Contact: Use the link: DARS or call DARS at 800‑552‑5019
#J-18808-Ljbffr