Vets Pets
Veterinary ER Referral Coordinator
Vets Pets, Knightdale, North Carolina, United States, 27545
Wake Veterinary Medical Center is a 24‑hour hybrid hospital offering primary care, emergency, surgery, internal medicine, oncology, advanced imaging (ultrasound & 64‑slice CT), and cardiology services through our partnership with CVCA. We’ve doubled our facility space and expanded our diagnostic capabilities to better support our patients and referring veterinarians. We’re also known for exceptional ICU care, delivered by a stable and experienced team of credentialed technicians and assistants.
Located in Knightdale, NC—just off I‑540—it’s a quick and easy commute from anywhere in the Research Triangle.
Referral Coordinator We are seeking an experienced and detail‑oriented Referral Coordinator to join our team. This role plays a vital part in ensuring seamless communication and coordination between our Emergency Department, clients, and referring veterinarians.
Key Responsibilities
Serve as the primary liaison between referring veterinarians who wish to transfer care to our hospital for emergency and ICU services.
Demonstrate knowledge of veterinary medical procedures and terminology to effectively communicate with referring veterinarians and veterinary professionals.
Maintain accurate documentation and follow‑up for all referrals and communications.
Support hospital operations with professionalism and efficiency in a fast‑paced environment.
Qualifications
Minimum of 5 years of veterinary emergency experience required.
Strong communication, organizational, verbal, and time‑management skills.
Demonstrated ability to maintain professionalism and positivity under pressure.
EzyVet experience is a plus.
Attention to detail and commitment to excellent customer service expected.
Perks And Benefits Include
Tuition assistance
A choice between two medical plans with prescription drug benefits
Dental and vision coverage available
401(k) Savings Plan with employer match, including immediate vesting
Life insurance for yourself, spouse, and eligible dependents available
Paid time off / holidays
Health Savings Account available
Short‑term disability available
Supplemental critical illness and accident plans available
Uniform allowance
Continuing education allowance for credentialed technicians
Employee assistance program
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Health Care Provider
Industry Veterinary Services
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Located in Knightdale, NC—just off I‑540—it’s a quick and easy commute from anywhere in the Research Triangle.
Referral Coordinator We are seeking an experienced and detail‑oriented Referral Coordinator to join our team. This role plays a vital part in ensuring seamless communication and coordination between our Emergency Department, clients, and referring veterinarians.
Key Responsibilities
Serve as the primary liaison between referring veterinarians who wish to transfer care to our hospital for emergency and ICU services.
Demonstrate knowledge of veterinary medical procedures and terminology to effectively communicate with referring veterinarians and veterinary professionals.
Maintain accurate documentation and follow‑up for all referrals and communications.
Support hospital operations with professionalism and efficiency in a fast‑paced environment.
Qualifications
Minimum of 5 years of veterinary emergency experience required.
Strong communication, organizational, verbal, and time‑management skills.
Demonstrated ability to maintain professionalism and positivity under pressure.
EzyVet experience is a plus.
Attention to detail and commitment to excellent customer service expected.
Perks And Benefits Include
Tuition assistance
A choice between two medical plans with prescription drug benefits
Dental and vision coverage available
401(k) Savings Plan with employer match, including immediate vesting
Life insurance for yourself, spouse, and eligible dependents available
Paid time off / holidays
Health Savings Account available
Short‑term disability available
Supplemental critical illness and accident plans available
Uniform allowance
Continuing education allowance for credentialed technicians
Employee assistance program
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Health Care Provider
Industry Veterinary Services
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