Midas - Detroit
Fleet Dispatcher
Location:
Midas - Detroit
Responsibilities As a Dispatcher, you’ll coordinate and manage service calls for technicians. Responsibilities include scheduling appointments, assigning technicians based on location and expertise, ensuring timely responses to customer requests, communicating directly with customers and service personnel, providing updates, addressing issues during service visits, maintaining service call records, tracking job progress, and optimizing routes.
Benefits
Bonus based on performance
Dental insurance
Employee discounts
Health insurance
Paid time off
Vision insurance
Qualifications
Excellent written and verbal communication
Experience dispatching calls in a call center environment
Ability to work in a fast‑paced environment
Willingness and ability to work irregular hours, weekends and/or holidays
#J-18808-Ljbffr
Midas - Detroit
Responsibilities As a Dispatcher, you’ll coordinate and manage service calls for technicians. Responsibilities include scheduling appointments, assigning technicians based on location and expertise, ensuring timely responses to customer requests, communicating directly with customers and service personnel, providing updates, addressing issues during service visits, maintaining service call records, tracking job progress, and optimizing routes.
Benefits
Bonus based on performance
Dental insurance
Employee discounts
Health insurance
Paid time off
Vision insurance
Qualifications
Excellent written and verbal communication
Experience dispatching calls in a call center environment
Ability to work in a fast‑paced environment
Willingness and ability to work irregular hours, weekends and/or holidays
#J-18808-Ljbffr