Young Trucks
Job Title:
Parts Counter Staff (front Counter)
Reports to:
Parts Manager
Direct Reports:
None
Position Summary As a Parts Counter Specialist, you will be an integral part of our organization's parts department, catering to the needs of our customers, technicians, and service personnel. Your primary responsibility is to provide exceptional customer service by assisting with parts inquiries, orders, and ensuring a seamless process for sourcing, selling, and managing parts.
Days/Hours:
Monday through Friday, 9:30 a.m. to 6 p.m.
Benefits
Medical, Dental, Vision, Accident, and Critical Illness plans available
HSA (healthcare savings account) or FSA (flexible spending account) with employer match
401k with employer-match
Company-paid Short Term Disability policy
Company-paid Life Insurance policy
Excellent pay and Efficiency bonus
Paid Time Off
Paid sick time
Holiday pay
Boot voucher
Other Benefits
Wellness Program
Employee Assistance Program
Service awards
Company events/outings
Technician referral bonus
Event tickets
Key Roles
Greeting customers and helping them with orders.
Knowing where stock is located.
Assisting team members to complete tasks.
Duties and Responsibilities
Using the VIN number, locate the correct part needed in an efficient manner. Quote and order or pull available parts.
Assure the correct account number is used for shipping to the customer and billing.
Complete all warranty information and credit cores when needed.
Keep the work area clean, and organized and displays stocked.
Qualifications
Hours: Monday - Friday, 9:30am - 6:00pm with a half hour unpaid lunch
High school education or its equivalent
Able to lift 50 lb.
Possess good time management, ability to prioritize, attention to detail, and basic computer skills.
Able to multitask.
Provide excellent customer service.
Detail-oriented with excellent organizational and time management skills.
Proficient computer skills
Seniority Level Entry level
Employment Type Full-time
Job Function Sales and Business Development
Industry Truck Transportation
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Parts Counter Staff (front Counter)
Reports to:
Parts Manager
Direct Reports:
None
Position Summary As a Parts Counter Specialist, you will be an integral part of our organization's parts department, catering to the needs of our customers, technicians, and service personnel. Your primary responsibility is to provide exceptional customer service by assisting with parts inquiries, orders, and ensuring a seamless process for sourcing, selling, and managing parts.
Days/Hours:
Monday through Friday, 9:30 a.m. to 6 p.m.
Benefits
Medical, Dental, Vision, Accident, and Critical Illness plans available
HSA (healthcare savings account) or FSA (flexible spending account) with employer match
401k with employer-match
Company-paid Short Term Disability policy
Company-paid Life Insurance policy
Excellent pay and Efficiency bonus
Paid Time Off
Paid sick time
Holiday pay
Boot voucher
Other Benefits
Wellness Program
Employee Assistance Program
Service awards
Company events/outings
Technician referral bonus
Event tickets
Key Roles
Greeting customers and helping them with orders.
Knowing where stock is located.
Assisting team members to complete tasks.
Duties and Responsibilities
Using the VIN number, locate the correct part needed in an efficient manner. Quote and order or pull available parts.
Assure the correct account number is used for shipping to the customer and billing.
Complete all warranty information and credit cores when needed.
Keep the work area clean, and organized and displays stocked.
Qualifications
Hours: Monday - Friday, 9:30am - 6:00pm with a half hour unpaid lunch
High school education or its equivalent
Able to lift 50 lb.
Possess good time management, ability to prioritize, attention to detail, and basic computer skills.
Able to multitask.
Provide excellent customer service.
Detail-oriented with excellent organizational and time management skills.
Proficient computer skills
Seniority Level Entry level
Employment Type Full-time
Job Function Sales and Business Development
Industry Truck Transportation
#J-18808-Ljbffr