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RYOBI Tools

TTI Customer Service Job Fair - Thursday, January 8th

RYOBI Tools, Anderson, South Carolina, us, 29622

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Overview

TTI Power Equipment will be hosting an Onsite Job Fair on Thursday, January 8th. We are currently hiring

Customer Service Associates

to work in our Customer Engagement Department. Please submit your application prior to the career fair to speed up the process. We will be doing interviews and extending offers while you are onsite at the event. Location

100 Innovation Way Anderson SC 29621 When

Thursday, January 8th from 10AM - 2PM Position

TTI Power Equipment has openings in its Anderson, SC office for

Customer Service Associate

on 1st shift. We offer competitive wages and a comprehensive benefits package -- tuition assistance, 401(k), medical/dental/vision coverage, vacation, and holidays. Shift Hours

1st Shift:

Monday – Friday, 9:00 am – 6:00 pm Pay

Starting at $16.00/hr Requirements

High School Education or equivalent. Minimum one year, TTI customer service, call center, or closely related field with in-bound call experience. Strong written and verbal skills. Ability to communicate well with callers using a clear understanding voice. Ability to professionally handle irate callers and high stress situations. Excellent phone skills. Ability to satisfy consumers and end users with minimal request for management intervention. Proficient with Microsoft Word and Excel, Access would be a plus. Weekend work required. Responsibilities

Respond accurately to consumer, service center & distributor calls regarding the company's policies and procedures. Verify and authorize warranty coverage for all callers. Provide helpful direction to callers dealing with warranty & non-warranty service. Resolve issues for ASC or consumers while maintaining a flexible approach to enforcing policy. Provide callers with location to purchase parts & receive repair service. Work with internal customers on warranty claims, stock issues, lost or damaged freight. Enter orders, provide pricing and stock availability and status of order to all customers. Other duties as assigned.

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