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Flynn Panera

Assistant Manager

Flynn Panera, Wheeling, West Virginia, United States, 26003

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Assistant Manager

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Flynn Panera .

Flynn Group entered the Panera system in 2015 with the acquisition of 47 cafés. Since then, we have more than tripled in size to become the 2nd largest Panera franchisee in the world and continue to grow by building new stores and acquiring other franchise operators. Flynn Panera is a franchisee of Panera Bread and is built on a decentralized business model. Each geographic area is led by a Market Leader. Reporting to the Market Leader are Area Directors, who are multiple‑unit operators responsible for the overall functions of the cafés in their areas. Area Directors report to General Managers, the chief café managers responsible for the overall running of their cafés. Assistant Managers aid the management of the café by running departments and helping with everyday management responsibilities.

We are one of seven premier brands of Flynn Group, which was founded in 1999. Flynn Group has grown to be the largest franchise operator in the world, operating a diversified portfolio of restaurants across iconic brands such as Applebee’s, Arby’s, Panera Bread, Pizza Hut, Taco Bell, Wendy’s and Planet Fitness. Our primary mission is to be the premier operator within each of these brands, guided by our core values: Care Genuinely for People, Play like a Champion, and Win as One.

Position Description Our Panera Bread cafés are upscale, friendly locations featuring baked breads and pastries. We serve made‑to‑order soups, salads, sandwiches, and specialty espresso beverages. No fryers and no late nights—if you are a morning person, this is an ideal role.

Managers supervise up to 75 staff members to ensure a top‑quality service experience for our guests.

Provide outstanding leadership to your team.

Inspire others, coach, counsel, and create a profitable environment while delivering an exceptional customer experience.

Maintain high standards of restaurant cleanliness, sanitation, food quality, and safety.

Represent a steady, stable employment track record, attention to detail, and outstanding interpersonal skills.

Essential Duties and Responsibilities

Take responsibility for overall business performance, including ordering, scheduling, labor management, marketing, facilities management, bakery operations, and catering.

Analyze and plan restaurant sales levels and profitability, creating and executing plans for sustained profitability.

Act as the primary conduit of information between the associate and the management team.

Retain and develop team members and managers.

Manage a budget and control costs.

Coordinate the entire operation of the restaurant during scheduled shifts.

Greet customers and conduct table visits to ensure customer satisfaction.

Inspire associates to have fun, be authentic, and generate high productivity.

Coach and mentor associates through one‑on‑one sessions, performance documentation, and performance reviews.

Anticipate problems and take action to prevent them.

Serve as the primary resource for resolving associate questions.

Ensure associates are properly trained and competent in all aspects of food service and customer support.

Recruit and train staff to meet staffing par levels.

Ensure objectives are achieved while operating within all company guidelines, cultural values, and following ethical business practices.

Exhibit a professional image and embody our values and beliefs as outlined on the Premier Card.

Education and Experience

At least 2–3 years of hospitality management experience.

Degree or equivalent experience in Hospitality or Hotel/Restaurant Management preferred.

Food management certifications are a plus.

Demonstrated "Run it Like You Own It" mentality.

Perks for Our Employees

Competitive wages.

Profit sharing (varies by market).

Meal discounts.

Medical, dental, and vision insurance available the month after you start.

401(k) plan with a company match.

Paid vacation.

Development opportunities.

Physical Standards

Must be able to stand and exert well‑paced mobility for up to ten hours in length.

Must safely lift pots, pans, glassware, boxes, etc. up to 50 pounds.

Must be able to read and write to facilitate communication.

Must have finger and hand dexterity for using small tools and equipment.

This position requires the associate to perform crucial responsibilities with or without reasonable accommodation. The associate should notify Flynn Panera of any accommodation requests and may need to provide supporting medical documentation. Flynn Panera reserves the right to revise this job description at any time.

Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations for individuals with disabilities. If you require accommodation during the application process, please let us know.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Management

Industries

Business Consulting and Services

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