Xcel Energy
Position Summary
The Clerk's primary responsibility is entering web service orders into the customer billing system. Accountable for individual performance indicators of productivity and accuracy. Regular, reliable attendance is an essential job function.
Essential Responsibilities
Accurately enter details from service orders via multiple communication channels, performing consistently to meet objectives and goals, and handling customers in a professional and respectful manner.
Perform other limited duties as assigned, including projects as needed.
Minimum Requirements
High school education or equivalent required.
1 year experience in a customer service environment required.
Strong attention to detail with a high degree of accuracy.
Ability to work independently and in multiple computer systems.
Must be results oriented.
Good verbal and written skills required.
Company Overview As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy‑related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states.
EEO Statement All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Accommodation for Disability Individuals with a disability who need an accommodation to apply please contact us at recruiting@xcelenergy.com.
Pay and Benefits The anticipated starting base pay for this position is: $14.25 to $15.00 per hour.
This position is eligible for the following benefits: Spot On Bonus, Medical/Pharmacy Plan, Dental, Vision, Life Insurance, Dependent Care Reimbursement Account, Health Care Reimbursement Account, Health Savings Account (HSA) (if enrolled in eligible health plan), Limited‑Purpose FSA (if enrolled in eligible health plan and HSA), Transportation Reimbursement Account, Short‑term disability (STD), Long‑term disability (LTD), Employee Assistance Program (EAP), Fitness Center Reimbursement (if enrolled in eligible health plan), Tuition reimbursement, Transit programs, Employee recognition program, Pension, 401(k) plan, Paid time off (PTO), Holidays, Volunteer Paid Time Off (VPTO), Parental Leave.
Application Deadline Deadline to Apply: 01/23/26.
Accessibility Statement Xcel Energy endeavors to make https://www.xcelenergy.com/ accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Xcel Energy Talent Acquisition at recruiting@xcelenergy.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
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Essential Responsibilities
Accurately enter details from service orders via multiple communication channels, performing consistently to meet objectives and goals, and handling customers in a professional and respectful manner.
Perform other limited duties as assigned, including projects as needed.
Minimum Requirements
High school education or equivalent required.
1 year experience in a customer service environment required.
Strong attention to detail with a high degree of accuracy.
Ability to work independently and in multiple computer systems.
Must be results oriented.
Good verbal and written skills required.
Company Overview As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy‑related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states.
EEO Statement All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Accommodation for Disability Individuals with a disability who need an accommodation to apply please contact us at recruiting@xcelenergy.com.
Pay and Benefits The anticipated starting base pay for this position is: $14.25 to $15.00 per hour.
This position is eligible for the following benefits: Spot On Bonus, Medical/Pharmacy Plan, Dental, Vision, Life Insurance, Dependent Care Reimbursement Account, Health Care Reimbursement Account, Health Savings Account (HSA) (if enrolled in eligible health plan), Limited‑Purpose FSA (if enrolled in eligible health plan and HSA), Transportation Reimbursement Account, Short‑term disability (STD), Long‑term disability (LTD), Employee Assistance Program (EAP), Fitness Center Reimbursement (if enrolled in eligible health plan), Tuition reimbursement, Transit programs, Employee recognition program, Pension, 401(k) plan, Paid time off (PTO), Holidays, Volunteer Paid Time Off (VPTO), Parental Leave.
Application Deadline Deadline to Apply: 01/23/26.
Accessibility Statement Xcel Energy endeavors to make https://www.xcelenergy.com/ accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Xcel Energy Talent Acquisition at recruiting@xcelenergy.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
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