J.B. Hunt Transport Services, Inc.
Job Summary
Under routine supervision, this position is responsible for scheduling, dispatching, and resolving problems for our drivers, contractors, and/or carriers. This position requires you to have exceptional proactive communication skills with internal and external customers, including resolving issues with timely pick up and delivery, check calls, activity documentation, and overall promoting a professional workplace attitude in a fast paced environment. Incumbent must be able to work any shift to satisfy the demand for flexibility of scheduling to ensure operational success. This includes, but is not limited to, day shifts, night shifts and weekend shifts.
Job Description Sign-On Bonus! $500 after 180 days of service.
This is an in‑person position in East Taunton.
Key Responsibilities
Professional, timely, and effective internal and external driver interaction via phone calls and system messages, building and maintaining a positive attitude to strengthen driver engagement and minimize turnover.
Maintain driver detention time and manage equipment through effective communication and planning to improve operational efficiency and profitability.
Assign loads efficiently, maximizing profitability, customer satisfaction, and driver retention for assigned market areas, monitoring ongoing freight optimization.
Maintain the company safety culture, including daily safety messages, monthly driver briefings, and enforcement of company policies to ensure DOT compliance and company requirements are met.
Monitor driver loads, resolve issues affecting scheduled pickup or delivery times, and proactively communicate to affected customers about mechanical problems, traffic, weather, or customer‑directed shipment changes.
Qualifications Minimum Qualification
High School Diploma/GED with up to 1‑2 years of Transportation, Customer Service, Administrative or related experience.
Ability to work across multiple shifts, including nights and/or weekends if needed.
Preferred Qualification
Bachelor's Degree with 1 year of relevant professional experience or 4‑5 years of experience in the Transportation/Logistics industry.
Skills & Abilities
Process information with high accuracy.
Anticipate, recognize, and deal effectively with conflicts at individual, group, or situation level.
Accurately analyze situations and reach productive decisions based on informed judgment.
Adapt to changing environments.
Establish and maintain healthy working relationships with clients, vendors, and peers.
Meet or exceed team/driver needs and expectations, providing excellent service in a direct or indirect manner.
Effective communication skills.
Compensation
Expected starting pay range: $20.05 to $25.05 per hour.
Position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the company’s bonus and incentive plans.
Benefits
Medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short‑term and long‑term disability coverage, paid time off commensurate with tenure (vacation and sick time), two weeks of paid parental leave, and six paid holidays annually.
Education GED (Required), High School (Required)
Work Experience Customer Service/Account Manager, Transportation/Logistics
Job Opening ID 00600460 Dispatcher (Open)
This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Equal Opportunity Statement J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.
About Us Better benefits, clear career paths and a people‑first culture, because we are Driven for You™.
Headquartered in Northwest Arkansas, J.B. Hunt is a dominant force in transportation and logistics, offering exciting career opportunities both at corporate and at field locations across the country. There are a variety of job types that support our business, so no matter your passion, J.B. Hunt is the place to jumpstart your career.
J.B. Hunt is a leading transportation and logistics company for one simple reason – our people. The career possibilities and benefits of working at J.B. Hunt are endless. From competitive salary and benefits packages to defined career paths and growth opportunities, we take care of our people and take great pride in our efforts to build and sustain an inclusive workplace for all employees.
J.B. Hunt welcomes high‑energy, forward‑thinking people of all backgrounds and experience levels to join our team. We offer full‑time, entry‑level, professional and management opportunities across all departments. Whether you are fresh out of school or bring years of industry experience, a role at J.B. Hunt could take your career to the next level.
Apply Back to Top
#J-18808-Ljbffr
Job Description Sign-On Bonus! $500 after 180 days of service.
This is an in‑person position in East Taunton.
Key Responsibilities
Professional, timely, and effective internal and external driver interaction via phone calls and system messages, building and maintaining a positive attitude to strengthen driver engagement and minimize turnover.
Maintain driver detention time and manage equipment through effective communication and planning to improve operational efficiency and profitability.
Assign loads efficiently, maximizing profitability, customer satisfaction, and driver retention for assigned market areas, monitoring ongoing freight optimization.
Maintain the company safety culture, including daily safety messages, monthly driver briefings, and enforcement of company policies to ensure DOT compliance and company requirements are met.
Monitor driver loads, resolve issues affecting scheduled pickup or delivery times, and proactively communicate to affected customers about mechanical problems, traffic, weather, or customer‑directed shipment changes.
Qualifications Minimum Qualification
High School Diploma/GED with up to 1‑2 years of Transportation, Customer Service, Administrative or related experience.
Ability to work across multiple shifts, including nights and/or weekends if needed.
Preferred Qualification
Bachelor's Degree with 1 year of relevant professional experience or 4‑5 years of experience in the Transportation/Logistics industry.
Skills & Abilities
Process information with high accuracy.
Anticipate, recognize, and deal effectively with conflicts at individual, group, or situation level.
Accurately analyze situations and reach productive decisions based on informed judgment.
Adapt to changing environments.
Establish and maintain healthy working relationships with clients, vendors, and peers.
Meet or exceed team/driver needs and expectations, providing excellent service in a direct or indirect manner.
Effective communication skills.
Compensation
Expected starting pay range: $20.05 to $25.05 per hour.
Position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the company’s bonus and incentive plans.
Benefits
Medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short‑term and long‑term disability coverage, paid time off commensurate with tenure (vacation and sick time), two weeks of paid parental leave, and six paid holidays annually.
Education GED (Required), High School (Required)
Work Experience Customer Service/Account Manager, Transportation/Logistics
Job Opening ID 00600460 Dispatcher (Open)
This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Equal Opportunity Statement J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.
About Us Better benefits, clear career paths and a people‑first culture, because we are Driven for You™.
Headquartered in Northwest Arkansas, J.B. Hunt is a dominant force in transportation and logistics, offering exciting career opportunities both at corporate and at field locations across the country. There are a variety of job types that support our business, so no matter your passion, J.B. Hunt is the place to jumpstart your career.
J.B. Hunt is a leading transportation and logistics company for one simple reason – our people. The career possibilities and benefits of working at J.B. Hunt are endless. From competitive salary and benefits packages to defined career paths and growth opportunities, we take care of our people and take great pride in our efforts to build and sustain an inclusive workplace for all employees.
J.B. Hunt welcomes high‑energy, forward‑thinking people of all backgrounds and experience levels to join our team. We offer full‑time, entry‑level, professional and management opportunities across all departments. Whether you are fresh out of school or bring years of industry experience, a role at J.B. Hunt could take your career to the next level.
Apply Back to Top
#J-18808-Ljbffr