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Cole Health

Patient Support Representative

Cole Health, Spring, Texas, us, 77391

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APPLY NOW! This job may seem too good to be true, but it's a reality! We're thrilled to offer an exciting opportunity for a talented individual to join our team and make a meaningful impact!

Schedule: Monday through Friday 9am-6pm

Pay Rate: $15/hr with full time benefits

REQUIREMENT: Bilingual English/Spanish

Location: 16835 Deer Creek Drive, Spring, TX 77379

Company Website: www.colehealth.com

Main Job Description/Duties:

Support the centralized phone line team by managing and distributing all inbound calls for all Texas locations.

Provide assistance to families when centralized team members are unavailable, ensuring their needs are addressed promptly and professionally.

Manage scheduling needs for families, including but not limited to processing appointment cancellations and rescheduling requests

Benefits: In addition to a rewarding career, as part of our comprehensive benefits package we offer:

Flexible scheduling with hybrid model working remotely and in-clinic

Established within the community with 21 years of stability and growth

Career growth opportunities and leadership development

Employee Assistance Programs / Mental Health support

Medical, Dental, and Vision Coverage

3 weeks of Paid Time Off (with rollover)

8 days of Holiday Pay and 1 You Day

401K Matching and Future Retirement Planning Assistance

Referral Bonus Program for Clinical Hires

DEI (Diversity, Equality and Inclusion) committee involvement

Professional Development Assistance

Quarterly community service projects and employee group activities

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