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Kayser, Inc.

Parts Counterperson

Kayser, Inc., Watertown, Wisconsin, United States, 53094

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Join the team at Kayser Chrysler Center of Watertown as a Parts Counterperson! If you’re passionate about cars and love helping customers find exactly what they need, this is the perfect role for you. Dive into a dynamic environment where every day brings new challenges and opportunities to shine. Bring your enthusiasm and attention to detail to help keep our customers rolling smoothly!

Responsibilities

Assist customers in locating and ordering the right parts with a friendly, can‑do attitude

Manage inventory and ensure parts are organized and easy to find

Collaborate with service technicians and sales teams to fulfill parts requests promptly

Maintain accurate records of parts sales and stock levels

Keep the parts counter welcoming and energized, creating a great experience for every visitor

Oversee the parts sales process from start to finish

Communicate with staff and customers in a friendly and professional manner

Converse effectively/efficiently regarding customer parts status

Read and understand the parts catalog when looking up and speaking to specific parts

Answer phone calls, provide price quotes and other information to customers

Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate

Provide high‑level service to both internal and external customers

Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock

Notify parts manager of out‑of‑stock parts or shop materials that need immediate attention

Locate out‑of‑stock parts from outside source and submit an emergency order, if necessary

Make sure all internal requests for parts are billed on service repair order

Receive payment from retail customers or obtains credit authorization

Requirements

Strong communication skills and a positive, customer‑focused mindset

Experience with automotive parts or retail is a plus, but enthusiasm and willingness to learn are key

Basic computer skills for inventory management and order processing

Ability to multitask and stay organized in a fast‑paced setting

A love for teamwork and a smile that brightens the day

Benefits

Join a friendly, supportive team that values your contributions

Opportunities to grow and advance within the company

Work in beautiful Watertown, WI, with a community‑focused company

Engaging work environment where every day is different and fun

About the Company Kayser Chrysler Center of Watertown is more than just a car dealership – we’re a family dedicated to delivering exceptional service and quality vehicles to our community. Located in the heart of Watertown, WI, we pride ourselves on creating a welcoming atmosphere where employees and customers alike feel valued and appreciated. Join us and be part of a company that drives success through teamwork, integrity, and passion!

Job Summary : We are looking for a Parts Counterperson to help support our team and provide customers with exceptional experiences. The ideal candidate will flourish in a fast‑paced and professional workplace.

Benefits

Health, Dental, and Vision Insurance

Generous PTO

Paid Holidays

401k + Match

Opportunities for Advancement

And much more!

Qualifications

High School Diploma or equivalent and prior auto parts sales experience (preferred)

Eager to improve in a dynamic work environment

Strong interpersonal and time management skills

Ability to read/interpret safety and maintenance documents

Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume

Valid driver's license and clean driving record

Customers: The focus of everything we do. Employee Involvement: Our way of life. Integrity: Must never be compromised! Kayser began selling and servicing cars back in 1925 and has since grown to sell Chrysler, Dodge, Jeep, Ram, Chevrolet, Buick, Isuzu Trucks, Ford and Lincoln brands in seven locations: Sauk Prairie, Pulaski, Oconto Falls, Watertown and Madison. We've been doing business in Wisconsin for over 95 years because people trust us. Come experience it for yourself.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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