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Hershey Entertainment & Resorts Company

Safety and Security Officer - 3rd Shift

Hershey Entertainment & Resorts Company, Hershey, Pennsylvania, United States, 17033

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Join the team at The Hotel Hershey, a luxury resort best known for its refined elegance, signature services, and abundant amenities. The Hotel Hershey is situated high atop the town of Hershey and has 326 guest rooms, including 19 Villas with 98 luxury sleeping rooms, as well as 25,000 square feet of meeting and function space. The 1930’s hotel is a Historic Hotel of America and a AAA Four‑Diamond Award winner.

This position is responsible for maintaining the safety and security of all guests, employees, and physical assets of The Hotel Hershey.

As a Full‑Time Team Member, you will enjoy sweet perks such as free admission to Hersheypark, discounts, and more as soon as you receive your Employee ID. Your total compensation includes not only the wage paid but also medical, dental, and vision coverage beginning the first day of the next month after you begin working, a 401(k) contribution, paid time off, and so much more.

Job Duties Job Duties (Duties marked with an asterisk are essential functions of this job):

Patrolling the entire property and documenting rounds; investigating accidents/incidents occurring on the property and submitting detailed reports

Responding to and providing assistance in fire or other emergency situations

Investigating complaints and notifying law enforcement authorities as necessary

Administering First Aid and CPR as needed

Administering and maintaining locking systems throughout the property

Initiating measures to improve or maintain safety and security standards

Performing other duties as assigned

Qualifications

Must be 18 years of age or older

Must have a valid driver’s license

Must have a high school diploma

Associate’s or bachelor’s degree in criminal justice/safety/security‑related field preferred

One year of security‑related experience preferred

Ability to obtain First Aid/CPR and RAMP certifications; EMT certification helpful

In accordance with Pennsylvania’s Child Protective Services Law, candidates must be able to obtain and maintain a report of criminal history from the Pennsylvania State Police (PSP), a Child Abuse History Clearance from the Department of Human Services (Child Abuse), and fingerprint‑based federal criminal history submitted through the Pennsylvania State Police or its authorized agent (FBI), as a condition of continued employment

Knowledge, Skills, and Abilities

Knowledge of criminal and federal law and fire and safety regulations pertaining to hotels

Proven employee/guest relations, communications, and problem‑solving skills

Keyboarding skills and PC familiarity

Professional image representative of the property’s image

Job Demands

Physical requirements include walking (up to 75% of the shift), hearing, bending, communicating verbally, stooping, lifting, and finger dexterity

Schedule rotates to include the following shifts: 8 AM‑4 PM, 4 PM‑midnight, midnight‑8 AM, and occasional cross‑shifts. Holidays and weekends required. Some overtime is necessary

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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