MGM Resorts International
Front Services & Valet Assistant Manager - Mandalay Bay
MGM Resorts International, Las Vegas, Nevada, us, 89105
THE JOB
As the Assistant Manager of Front Services and Valet, you help set the stage for the unforgettable experiences our guests expect from MGM Resorts. You lead a dynamic frontline team, ensuring every arrival, departure, and guest interaction is delivered with warmth, efficiency, and genuine hospitality. Through strong operational oversight and hands-on leadership, you create a seamless experience that reflects our commitment to world-class service.
THE DAY-TO-DAY
Establish and maintain departmental rules and procedures for all Bell and door and Valet Parking staff
Manage all personnel functions including but not limited to interviewing, hiring, termination, payroll and recruitment
Oversee departmental operations, maintain high level of service expected by Hotel Management, implement and maintain training of new personnel and developmental training of all staff
Direct and motivate all Bell and Door and Valet Parking staff
Ensure high productivity of all employees developing effective scheduling and staffing levels
Promote and maintain positive service standards
Maintain supply inventory levels
Assist Risk Management in investigating accidents and handling guest problems up to but not including those that require involvement of Risk Management or senior management
Computer knowledge and skills, including the Hotel system
THE IDEAL CANDIDATE
2+ years of prior relevant experience in Hospitality, preferably within Front Services
2+ years of experience in a supervisory or leadership role is preferred
Must possess a current valid Driver\'s License or able to obtain a valid Driver\'s License
High School Diploma or GED
Must be 21 years of age or older
THE PERKS & BENEFITS
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
Free meals in our employee dining room
Free parking on and off shift
Health & Income Protection benefits (for eligible employees)
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
VIEW JOB DESCRIPTION https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14759
Are you ready to
JOIN THE SHOW ? Apply today!
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THE DAY-TO-DAY
Establish and maintain departmental rules and procedures for all Bell and door and Valet Parking staff
Manage all personnel functions including but not limited to interviewing, hiring, termination, payroll and recruitment
Oversee departmental operations, maintain high level of service expected by Hotel Management, implement and maintain training of new personnel and developmental training of all staff
Direct and motivate all Bell and Door and Valet Parking staff
Ensure high productivity of all employees developing effective scheduling and staffing levels
Promote and maintain positive service standards
Maintain supply inventory levels
Assist Risk Management in investigating accidents and handling guest problems up to but not including those that require involvement of Risk Management or senior management
Computer knowledge and skills, including the Hotel system
THE IDEAL CANDIDATE
2+ years of prior relevant experience in Hospitality, preferably within Front Services
2+ years of experience in a supervisory or leadership role is preferred
Must possess a current valid Driver\'s License or able to obtain a valid Driver\'s License
High School Diploma or GED
Must be 21 years of age or older
THE PERKS & BENEFITS
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
Free meals in our employee dining room
Free parking on and off shift
Health & Income Protection benefits (for eligible employees)
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
VIEW JOB DESCRIPTION https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14759
Are you ready to
JOIN THE SHOW ? Apply today!
#J-18808-Ljbffr