MSC Industrial Supply Co.
Vendor Management Specialist
at
MSC Industrial Supply Co.
Louisville, KY
Overview BRIEF POSITION SUMMARY: The VMI Specialist Level 1 is responsible for ensuring customer satisfaction by managing inventory at designated customer sites. This includes product put-away, scanning, replenishment of VMI and vending solutions, Lean (6S) practices, and maintaining functional solution equipment. The role collaborates closely with sales and business development teams to drive customer retention and incremental revenue through effective solution support.
Duties and Responsibilities
Maintain appropriate stock levels (min/max) to meet customer demand.
Receive, unpack, and put away products at all solution points of use.
Perform basic repairs and maintenance on solution equipment to company standards.
Use routing software to log and track daily account activities.
Build and maintain strong relationships with customer contacts to ensure solution retention.
Communicate professionally and promptly with key customer personnel.
Promote MSC customer loyalty through solution support and CARE program execution (Clean, Arrange, Relationships, Exceeded Expectations).
Maintain 6S standards in all solution areas.
Adhere to all safety and compliance protocols.
Stay current on MSC's inventory management solutions through ongoing training.
Maintain high customer satisfaction ratings.
Accurately track time using MSC-approved time management tools.
Safely operate and maintain company-assigned vehicle per Fleet Policy.
Follow all MSC policies and procedures.
Contribute to the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose.
Participation in special projects and performs additional duties as required.
Qualifications What You Need:
High School Diploma or equivalent required.
Strong customer service orientation.
Excellent verbal and written communication skills.
Proficiency in Microsoft 365 and general computer literacy.
Ability to work independently with minimal supervision.
Strong critical thinking and problem-solving skills.
Excellent time management and organizational abilities.
Bonus Points If You Have
Experience in inventory management or customer service preferred.
Relevant military experience is a plus.
Familiarity with mobile business applications preferred.
Technical and mechanical aptitude is a plus.
Other Requirements
A valid driver's license may be required.
Position requires 80%+ travel.
Ability to lift up to 50 lbs and perform physical tasks (walking, bending, standing for long periods).
Willingness to comply with customer safety and PPE protocols.
This position may require access to ITAR ITAR Information and/or Controlled Unclassified Information (CUI).
Compensation and Schedule Compensation starting at 30800 - 57200 depending on candidate location and experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change.
Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time.
This job posting will remain open for a minimum of 7 business days from the original posting date or longer as needed to fill the position.
Why MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.
Equal Employment Opportunity Statement At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.
Note: This description reflects the current job requirements and may be subject to change.
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at
MSC Industrial Supply Co.
Louisville, KY
Overview BRIEF POSITION SUMMARY: The VMI Specialist Level 1 is responsible for ensuring customer satisfaction by managing inventory at designated customer sites. This includes product put-away, scanning, replenishment of VMI and vending solutions, Lean (6S) practices, and maintaining functional solution equipment. The role collaborates closely with sales and business development teams to drive customer retention and incremental revenue through effective solution support.
Duties and Responsibilities
Maintain appropriate stock levels (min/max) to meet customer demand.
Receive, unpack, and put away products at all solution points of use.
Perform basic repairs and maintenance on solution equipment to company standards.
Use routing software to log and track daily account activities.
Build and maintain strong relationships with customer contacts to ensure solution retention.
Communicate professionally and promptly with key customer personnel.
Promote MSC customer loyalty through solution support and CARE program execution (Clean, Arrange, Relationships, Exceeded Expectations).
Maintain 6S standards in all solution areas.
Adhere to all safety and compliance protocols.
Stay current on MSC's inventory management solutions through ongoing training.
Maintain high customer satisfaction ratings.
Accurately track time using MSC-approved time management tools.
Safely operate and maintain company-assigned vehicle per Fleet Policy.
Follow all MSC policies and procedures.
Contribute to the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose.
Participation in special projects and performs additional duties as required.
Qualifications What You Need:
High School Diploma or equivalent required.
Strong customer service orientation.
Excellent verbal and written communication skills.
Proficiency in Microsoft 365 and general computer literacy.
Ability to work independently with minimal supervision.
Strong critical thinking and problem-solving skills.
Excellent time management and organizational abilities.
Bonus Points If You Have
Experience in inventory management or customer service preferred.
Relevant military experience is a plus.
Familiarity with mobile business applications preferred.
Technical and mechanical aptitude is a plus.
Other Requirements
A valid driver's license may be required.
Position requires 80%+ travel.
Ability to lift up to 50 lbs and perform physical tasks (walking, bending, standing for long periods).
Willingness to comply with customer safety and PPE protocols.
This position may require access to ITAR ITAR Information and/or Controlled Unclassified Information (CUI).
Compensation and Schedule Compensation starting at 30800 - 57200 depending on candidate location and experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change.
Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time.
This job posting will remain open for a minimum of 7 business days from the original posting date or longer as needed to fill the position.
Why MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.
Equal Employment Opportunity Statement At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.
Note: This description reflects the current job requirements and may be subject to change.
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