OneTouch Direct
Remote Client Support Agent - San Antonio, TX
OneTouch Direct, San Antonio, Texas, United States, 78208
3 days ago Be among the first 25 applicants
This range is provided by OneTouch Direct. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $26,000.00/yr - $30,000.00/yr
Join
OneTouch Direct
as a
Remote Client Support Agent , where you will play a key role in delivering exceptional support to our clients. As a premier provider of customer service solutions, we value individuals who are committed to enhancing the customer experience and resolving inquiries with professionalism and empathy.
MUST LIVE IN SAN ANTONIO, TX
Position Overview In this remote role, you will assist clients by providing timely and effective responses to their questions and concerns. Your goal will be to ensure customer satisfaction through excellent communication and problem-solving skills.
Key Responsibilities
Respond to incoming customer inquiries via phone, email, and chat
Demonstrate a thorough understanding of our products and services to effectively address client needs
Provide solutions to problems while ensuring a positive customer experience
Maintain accurate documentation of all client interactions
Work collaboratively with team members to continuously improve service delivery
Requirements
Minimum of 1-2 years of experience in customer service or support
Exceptional verbal and written communication skills
Familiarity with CRM software and customer support tools
Ability to work efficiently in a remote setting with minimal supervision
Strong analytical and problem-solving abilities
Must be available to work flexible hours, including potential evenings and weekends
Technical Requirements
Must have a reliable desktop or laptop computer running Windows 11
High-speed wired internet connection is required
USB headset with noise-canceling capability (wireless headsets are not acceptable)
Webcam (built-in or external) is necessary for video interactions
Benefits
Full time. 40 hours per week schedule with overtime opportunities!
Great pay. Hourly base salary + benefits!
Training. Paid training & development
Benefits. Health Care Plan (Medical, Dental & Vision)
Culture. Diverse, welcoming culture with Employee Resource Groups and positive upbeat work environment
Seniority level
Entry level
Employment type
Full-time
Job function
Customer Service
Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at OneTouch Direct by 2x
Get notified about new Client Support Representative jobs in
San Antonio, TX .
#J-18808-Ljbffr
This range is provided by OneTouch Direct. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $26,000.00/yr - $30,000.00/yr
Join
OneTouch Direct
as a
Remote Client Support Agent , where you will play a key role in delivering exceptional support to our clients. As a premier provider of customer service solutions, we value individuals who are committed to enhancing the customer experience and resolving inquiries with professionalism and empathy.
MUST LIVE IN SAN ANTONIO, TX
Position Overview In this remote role, you will assist clients by providing timely and effective responses to their questions and concerns. Your goal will be to ensure customer satisfaction through excellent communication and problem-solving skills.
Key Responsibilities
Respond to incoming customer inquiries via phone, email, and chat
Demonstrate a thorough understanding of our products and services to effectively address client needs
Provide solutions to problems while ensuring a positive customer experience
Maintain accurate documentation of all client interactions
Work collaboratively with team members to continuously improve service delivery
Requirements
Minimum of 1-2 years of experience in customer service or support
Exceptional verbal and written communication skills
Familiarity with CRM software and customer support tools
Ability to work efficiently in a remote setting with minimal supervision
Strong analytical and problem-solving abilities
Must be available to work flexible hours, including potential evenings and weekends
Technical Requirements
Must have a reliable desktop or laptop computer running Windows 11
High-speed wired internet connection is required
USB headset with noise-canceling capability (wireless headsets are not acceptable)
Webcam (built-in or external) is necessary for video interactions
Benefits
Full time. 40 hours per week schedule with overtime opportunities!
Great pay. Hourly base salary + benefits!
Training. Paid training & development
Benefits. Health Care Plan (Medical, Dental & Vision)
Culture. Diverse, welcoming culture with Employee Resource Groups and positive upbeat work environment
Seniority level
Entry level
Employment type
Full-time
Job function
Customer Service
Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at OneTouch Direct by 2x
Get notified about new Client Support Representative jobs in
San Antonio, TX .
#J-18808-Ljbffr