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Xperience Xscape Travels

Client Support Agent

Xperience Xscape Travels, Houston, Texas, United States, 77246

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Job Title:

Client Support Agent Location:

United States, United Kingdom, Australia, New Zealand, Mexico, Caribbean islands, or Europe Job Type:

Full-time / Remote

Job Description: Join

Xperience Xscape Travels

as a

Client Support Agent ! We are looking for friendly and

coachable

individuals to provide excellent support to our customers.

No prior experience needed

— we offer

full training . Your role will be to handle customer inquiries, resolve issues, and ensure our clients have a smooth experience with our travel services.

Responsibilities: Respond to customer inquiries via phone, email, and chat

Resolve issues related to bookings, cancellations, and changes

Provide information about travel products and services

Handle customer concerns in a professional manner

Maintain detailed records of customer interactions

Ensure all customer support requests are addressed promptly and professionally

Follow up on customer feedback to ensure satisfaction

Requirements: Must be

coachable

and eager to learn

No experience required — full training provided

Strong communication skills and professional phone etiquette

Must be located in the

United States, the United Kingdom, Australia, New Zealand, Mexico, the Caribbean islands, or Europe

Basic computer and internet proficiency

Ability to multitask and manage time effectively

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