Universal Studios Hollywood
Sr Manager, Back Lot Attractions and Transportation-Technical Services
Universal Studios Hollywood, California, Missouri, United States, 65018
Sr Manager, Back Lot Attractions and Transportation-Technical Services
2 days ago Be among the first 25 applicants
Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world‑class content, distribute it across film, television, and streaming, and bring it to life through our global theme park destinations and consumer products. We own and operate leading brands such as NBC, Peacock, and Universal Studios, and operate industry‑leading theme parks and experiences around the world.
Job Description The Senior Manager, Back Lot Attractions/Transportation Garage/Water World leads maintenance operations for the Transportation Department, Back Lot Attractions, and Water World. This role oversees technical operations, inspections, compliance, and team performance for Studio Tour attractions, Water World shows, and the Transportation fleet. The manager ensures safe operational readiness, leads electrification conversion of the tram fleet, and supports daily operations, deliveries, and client service calls.
Responsibilities & Duties
Manage and standardize operations and activities of the Transportation Garage and Back Lot maintenance.
Ensure daily operational readiness and system reliability for all assigned fleet assets.
Plan, schedule, and execute preventive, corrective, and inspection activities.
Provide maintenance leadership for Back Lot/Studio Tour attraction systems and show elements.
Lead fleet electrification efforts for trams and coordinate charging infrastructure readiness.
Develop, implement, and maintain policies, procedures, job plans, and inspection documentation.
Develop and execute annual operating and capital plans; provide cost planning and estimating.
Drive CMMS utilization and data accuracy.
Provide positive leadership, coaching, and mentoring for managers and technicians.
Manage vendors and service providers; ensure safe work practices and quality deliverables.
Partner with Shared Support/Inventory to maintain adequate parts and tools.
Maintain positive union relationships through partnership with HR and Labor Relations.
Promote a proactive safety culture; ensure training compliance and near‑miss reporting.
Ensure appropriate operational coverage for peak periods and special events.
Perform other duties as assigned.
Qualifications
Minimum of 10 years of experience in fleet, transit, heavy equipment, or transportation maintenance operations with progressive leadership responsibility.
Associate’s degree in Mechanical Engineering, Management, Business Administration, or related field required; Bachelor’s degree preferred.
Working knowledge of diesel and electric vehicle systems; experience supporting high‑voltage safety programs and charging infrastructure preferred.
Experience developing and enforcing maintenance policies, procedures, inspections, and compliance documentation.
Experience working in a union environment and managing labor schedules, training, and performance preferred.
Strong P&L/financial management skills, including budgeting, cost controls, and capital planning.
Ability to communicate effectively with vendors, employees, and all levels of management.
Proficiency with Microsoft Office and project planning tools; CMMS experience preferred (Maximo preferred).
Ability to work rotating schedules, holidays, weekends, and nights as operational needs require.
Desired Characteristics
Strong organizational, planning, delegation, mentoring, and coaching skills.
A passion for delivering the highest quality of guest service and operational excellence.
Demonstrated ability to achieve results through consistent execution, follow‑through, and accountability.
Proactive problem solver with a safety‑first mindset.
Collaborative partner who builds strong relationships across Operations, Technical Services, EHS, and other stakeholders.
Comfort working in a fast‑paced environment with changing priorities and time‑sensitive operational demands.
Additional Information As part of our selection process, external candidates may be required to attend an in‑person interview. NBCUniversal provides equal employment opportunities to all applicants and employees without regard to race, color, religion, gender, age, national origin, citizenship, disability, sexual orientation, veteran status, or any other basis protected by applicable law. If you require a reasonable accommodation, you can submit a request to AccessibilitySupport@nbcuni.com.
Benefits This position is eligible for company‑sponsored benefits, including medical, dental, and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of discounts and perks.
Salary Salary range: $100,000 - $140,000 (plus bonus).
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Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world‑class content, distribute it across film, television, and streaming, and bring it to life through our global theme park destinations and consumer products. We own and operate leading brands such as NBC, Peacock, and Universal Studios, and operate industry‑leading theme parks and experiences around the world.
Job Description The Senior Manager, Back Lot Attractions/Transportation Garage/Water World leads maintenance operations for the Transportation Department, Back Lot Attractions, and Water World. This role oversees technical operations, inspections, compliance, and team performance for Studio Tour attractions, Water World shows, and the Transportation fleet. The manager ensures safe operational readiness, leads electrification conversion of the tram fleet, and supports daily operations, deliveries, and client service calls.
Responsibilities & Duties
Manage and standardize operations and activities of the Transportation Garage and Back Lot maintenance.
Ensure daily operational readiness and system reliability for all assigned fleet assets.
Plan, schedule, and execute preventive, corrective, and inspection activities.
Provide maintenance leadership for Back Lot/Studio Tour attraction systems and show elements.
Lead fleet electrification efforts for trams and coordinate charging infrastructure readiness.
Develop, implement, and maintain policies, procedures, job plans, and inspection documentation.
Develop and execute annual operating and capital plans; provide cost planning and estimating.
Drive CMMS utilization and data accuracy.
Provide positive leadership, coaching, and mentoring for managers and technicians.
Manage vendors and service providers; ensure safe work practices and quality deliverables.
Partner with Shared Support/Inventory to maintain adequate parts and tools.
Maintain positive union relationships through partnership with HR and Labor Relations.
Promote a proactive safety culture; ensure training compliance and near‑miss reporting.
Ensure appropriate operational coverage for peak periods and special events.
Perform other duties as assigned.
Qualifications
Minimum of 10 years of experience in fleet, transit, heavy equipment, or transportation maintenance operations with progressive leadership responsibility.
Associate’s degree in Mechanical Engineering, Management, Business Administration, or related field required; Bachelor’s degree preferred.
Working knowledge of diesel and electric vehicle systems; experience supporting high‑voltage safety programs and charging infrastructure preferred.
Experience developing and enforcing maintenance policies, procedures, inspections, and compliance documentation.
Experience working in a union environment and managing labor schedules, training, and performance preferred.
Strong P&L/financial management skills, including budgeting, cost controls, and capital planning.
Ability to communicate effectively with vendors, employees, and all levels of management.
Proficiency with Microsoft Office and project planning tools; CMMS experience preferred (Maximo preferred).
Ability to work rotating schedules, holidays, weekends, and nights as operational needs require.
Desired Characteristics
Strong organizational, planning, delegation, mentoring, and coaching skills.
A passion for delivering the highest quality of guest service and operational excellence.
Demonstrated ability to achieve results through consistent execution, follow‑through, and accountability.
Proactive problem solver with a safety‑first mindset.
Collaborative partner who builds strong relationships across Operations, Technical Services, EHS, and other stakeholders.
Comfort working in a fast‑paced environment with changing priorities and time‑sensitive operational demands.
Additional Information As part of our selection process, external candidates may be required to attend an in‑person interview. NBCUniversal provides equal employment opportunities to all applicants and employees without regard to race, color, religion, gender, age, national origin, citizenship, disability, sexual orientation, veteran status, or any other basis protected by applicable law. If you require a reasonable accommodation, you can submit a request to AccessibilitySupport@nbcuni.com.
Benefits This position is eligible for company‑sponsored benefits, including medical, dental, and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of discounts and perks.
Salary Salary range: $100,000 - $140,000 (plus bonus).
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