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Go back South Western Ambulance Service NHS Foundation Trust
ROC Lead Scheduler - Bristol The closing date is 19 January 2026
Do you have strong administrative skills?
Are you good with attention to detail?
Then look no further!
We are we are currently looking for a friendly, enthusiastic, and motivated administrator to join the
Resource Operations Centre (ROC)
team in Bristol. No previous experience is necessary as full training will be provided!
Benefits include:
Working on a rota that provides rest days on weekdays and the possibility of being able to swap shifts.
Basic salary range of £27,485 to £30,162 plus unsocial hours pay
Flexible Overtime opportunities
Flexible working opportunities
Employee Assistance programme
Full training for the role
Opportunities for on-going personal and professional development
Future Career Opportunities across the South West
Access to the National Apprenticeship Programme for fully funded work-based higher education, up to degree level
Access to Unison, the UK's largest public services Trade Union
*This role does not meet the criteria for Skilled Worker visa sponsorship under current Home Office regulations. You must have the existing right to work in the UK to be considered for this position.
For further information on visa sponsorship and eligibility, please refer to the UK Government guidance on Skilled Worker visas: www.gov.uk/skilled-worker-visa
Main duties of the job Our Lead Schedulers join us on a 9-month training programme which ensures robust training and support for all of our colleagues. The post holder will need to be organised, reliable, able to prioritise and adaptable to be able to support the office.
ROC Lead Schedulers are responsible for delivering resourcing services to the Trust. This includes planning Relief shifts, processing annual leave requests and allocating annual leave to keep us in line with our KPIs. We manage all sickness calls for the Trust, book specified training days for operational colleagues and support our colleagues with shift swap requests, overtime requests and many other general queries which are managed through numerous Outlook email accounts.
Lead Schedulers also maintain, administer and oversee the Global Rostering System (GRS) for the management of resources and fleet, and the co-ordination of personnel records, rota patterns and abstractions; including the handling of sensitive and confidential information. This will include testing and roll out of software updates, providing help facilities and being responsible for information and records.
ROC Lead Schedulers do not have any line managerial responsibilities but they are relied upon to mentor others in the team. We do want our Lead Schedulers to 'Lead' in their given areas and become the experts and be able to work autonomously.
About us Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England of 10,000 square miles and responding to an average of 2,650 incidents every day.We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our five-year strategy which has continually improving patient care at its very core. At the heart of our beautiful and diverse region we employ over 6000 people and are supported by over 575 volunteers.If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you.In return we will equip you with the skills, resources and development you need to thrive in your role.
You will have opportunities to progress to roles at a higher pay grade and enjoy continuous professional development.Benefits:
A standard working week of 37.5 hours
Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
Pay enhancements for out of hours, shift and overtime working
Career and salary progression
Car leasing scheme
Free parking across Trust sites
Cycle-to-work and other salary sacrifice schemes
Staff networks
Access to a wide range of discounts from various organisations across the UK
Job responsibilities For further information about this role please see attached the job description and person specification attached.
PLEASE NOTE: Internal candidates are asked to seek approval from their current SWASFT line manager prior to applying for this secondment opportunity.
Person Specification Educations and Qualifications
4 GCSEs (or equivalent), Maths and English mandatory, Grade C or above
Evidence of competency in IT or Data entry - such as NVQ in Business Admin, CLAIT, C&G ECDL or equivalent experience
Evidence of higher education or equivalent experience
Full Driving Licence
Previous experience (Paid/ Unpaid relevant to job)
Office and Team working experience
Experience with Microsoft IT package
Scheduling or resource management experience
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
South Western Ambulance Service NHS Foundation Trust
#J-18808-Ljbffr
ROC Lead Scheduler - Bristol The closing date is 19 January 2026
Do you have strong administrative skills?
Are you good with attention to detail?
Then look no further!
We are we are currently looking for a friendly, enthusiastic, and motivated administrator to join the
Resource Operations Centre (ROC)
team in Bristol. No previous experience is necessary as full training will be provided!
Benefits include:
Working on a rota that provides rest days on weekdays and the possibility of being able to swap shifts.
Basic salary range of £27,485 to £30,162 plus unsocial hours pay
Flexible Overtime opportunities
Flexible working opportunities
Employee Assistance programme
Full training for the role
Opportunities for on-going personal and professional development
Future Career Opportunities across the South West
Access to the National Apprenticeship Programme for fully funded work-based higher education, up to degree level
Access to Unison, the UK's largest public services Trade Union
*This role does not meet the criteria for Skilled Worker visa sponsorship under current Home Office regulations. You must have the existing right to work in the UK to be considered for this position.
For further information on visa sponsorship and eligibility, please refer to the UK Government guidance on Skilled Worker visas: www.gov.uk/skilled-worker-visa
Main duties of the job Our Lead Schedulers join us on a 9-month training programme which ensures robust training and support for all of our colleagues. The post holder will need to be organised, reliable, able to prioritise and adaptable to be able to support the office.
ROC Lead Schedulers are responsible for delivering resourcing services to the Trust. This includes planning Relief shifts, processing annual leave requests and allocating annual leave to keep us in line with our KPIs. We manage all sickness calls for the Trust, book specified training days for operational colleagues and support our colleagues with shift swap requests, overtime requests and many other general queries which are managed through numerous Outlook email accounts.
Lead Schedulers also maintain, administer and oversee the Global Rostering System (GRS) for the management of resources and fleet, and the co-ordination of personnel records, rota patterns and abstractions; including the handling of sensitive and confidential information. This will include testing and roll out of software updates, providing help facilities and being responsible for information and records.
ROC Lead Schedulers do not have any line managerial responsibilities but they are relied upon to mentor others in the team. We do want our Lead Schedulers to 'Lead' in their given areas and become the experts and be able to work autonomously.
About us Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England of 10,000 square miles and responding to an average of 2,650 incidents every day.We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our five-year strategy which has continually improving patient care at its very core. At the heart of our beautiful and diverse region we employ over 6000 people and are supported by over 575 volunteers.If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you.In return we will equip you with the skills, resources and development you need to thrive in your role.
You will have opportunities to progress to roles at a higher pay grade and enjoy continuous professional development.Benefits:
A standard working week of 37.5 hours
Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
Pay enhancements for out of hours, shift and overtime working
Career and salary progression
Car leasing scheme
Free parking across Trust sites
Cycle-to-work and other salary sacrifice schemes
Staff networks
Access to a wide range of discounts from various organisations across the UK
Job responsibilities For further information about this role please see attached the job description and person specification attached.
PLEASE NOTE: Internal candidates are asked to seek approval from their current SWASFT line manager prior to applying for this secondment opportunity.
Person Specification Educations and Qualifications
4 GCSEs (or equivalent), Maths and English mandatory, Grade C or above
Evidence of competency in IT or Data entry - such as NVQ in Business Admin, CLAIT, C&G ECDL or equivalent experience
Evidence of higher education or equivalent experience
Full Driving Licence
Previous experience (Paid/ Unpaid relevant to job)
Office and Team working experience
Experience with Microsoft IT package
Scheduling or resource management experience
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
South Western Ambulance Service NHS Foundation Trust
#J-18808-Ljbffr