Kemper
First Notice of Loss - Customer Service Representative
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First Notice of Loss - Customer Service Representative
role at
Kemper .
3 days ago – Be among the first 25 applicants.
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Details Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high‑performing culture, valuable opportunities for personal development and professional challenge, and a healthy work‑life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.
Location(s) Henderson, Nevada.
Position Summary We are seeking an enthusiastic Customer Service professional with a passion for helping others. This opportunity is for a Bilingual Claims Customer Service – Initial Loss role at our Kemper office in Henderson, NV. In this role, you will serve as the first point of contact for our customers and provide them with an exceptional customer experience. No experience is required in the insurance field for this position. We offer a paid state‑of‑the‑art training program to prepare you on everything you need to know about insurance claims and help you succeed.
Position Responsibilities
Always provide superior and responsive customer service in a call center.
Receive incoming calls from customers regarding claims.
Enter information into the claims system and initiate the claims handling process.
Answer customer questions and provide information when possible, directing requests to the appropriate departments as necessary.
Position Qualifications
1 year of customer service or call center experience required.
High school diploma or GED required.
Excellent telephone etiquette.
Good typing skills – 25 WPM with 95% accuracy required.
Excellent planning and organizational skills.
Must be bilingual in Spanish and English.
The range for this position is $16.25 to $27.96. Salary offers consider experience, skills, education, certifications, geographic location, and other factors. This job is eligible for our Kemper benefits package (Medical, Dental, Vision, PTO, 401k, etc.).
Kemper is proud to be an equal‑opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and diligently maintain a workplace free from discrimination.
Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.
Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it.
Seniority level Entry level
Employment type Full‑time
Job function Other
Industries Insurance
Referrals increase your chances of interviewing at Kemper by 2x.
Get notified about new Customer Service Representative jobs in
Henderson, NV .
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First Notice of Loss - Customer Service Representative
role at
Kemper .
3 days ago – Be among the first 25 applicants.
Get AI-powered advice on this job and more exclusive features.
Details Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high‑performing culture, valuable opportunities for personal development and professional challenge, and a healthy work‑life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.
Location(s) Henderson, Nevada.
Position Summary We are seeking an enthusiastic Customer Service professional with a passion for helping others. This opportunity is for a Bilingual Claims Customer Service – Initial Loss role at our Kemper office in Henderson, NV. In this role, you will serve as the first point of contact for our customers and provide them with an exceptional customer experience. No experience is required in the insurance field for this position. We offer a paid state‑of‑the‑art training program to prepare you on everything you need to know about insurance claims and help you succeed.
Position Responsibilities
Always provide superior and responsive customer service in a call center.
Receive incoming calls from customers regarding claims.
Enter information into the claims system and initiate the claims handling process.
Answer customer questions and provide information when possible, directing requests to the appropriate departments as necessary.
Position Qualifications
1 year of customer service or call center experience required.
High school diploma or GED required.
Excellent telephone etiquette.
Good typing skills – 25 WPM with 95% accuracy required.
Excellent planning and organizational skills.
Must be bilingual in Spanish and English.
The range for this position is $16.25 to $27.96. Salary offers consider experience, skills, education, certifications, geographic location, and other factors. This job is eligible for our Kemper benefits package (Medical, Dental, Vision, PTO, 401k, etc.).
Kemper is proud to be an equal‑opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and diligently maintain a workplace free from discrimination.
Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.
Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it.
Seniority level Entry level
Employment type Full‑time
Job function Other
Industries Insurance
Referrals increase your chances of interviewing at Kemper by 2x.
Get notified about new Customer Service Representative jobs in
Henderson, NV .
#J-18808-Ljbffr