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Expeditors

Domestic Transportation Customer Service

Expeditors, Dulles, Virginia, United States

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Domestic Transportation Customer Service Be among the first 25 applicants. 3 days ago.

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

15,000 trained professionals

250+ locations worldwide

Fortune 500

Globally unified systems

Job Description

Major Duties and Responsibilities

Ensure smooth and timely freight process flow

Ensure accurate and timely data entry into our operational system

Track and Trace Transcon files and reporting

Ensure accurate and timely client and vendor billing

Ensure delivery of freight and timely clearance when applicable

Interact with customers in arranging their shipments to meet customer service standards

Contribute and maintain good relationships with suppliers

Meet compliance at all times

Network communications, timely responses to emails and requests

Meet KPI standards in accordance with Company policy

Understand customers procedures and maintain updated internal DLSOPs

Qualifications

6 months to 1-year related experience and/or training; or equivalent combination of education and experience

Understanding of shipping documentation is a plus

Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results

Pro‑active, strong organizational skills

Good computer skills (Excel, Word)

Hazardous Materials certification (preferred)

Fluent in English

Additional Information

Expeditors offers excellent benefits.

Paid Vacation, Holiday, Sick Time

Health Plan: Medical, Prescription Drug, Dental and Vision

Life and Long Term Disability Insurance

401(k) Retirement Savings Plan (US only)

Employee Stock Purchase Plan

Training and Personnel Development Program

$23-$25 per hour

Hours: 8 AM - 5 PM

All your information will be kept confidential according to EEO guidelines.

Seniority level

Entry level

Employment type

Full-time

Job function

Supply Chain

Industries: Software Development and IT Services and IT Consulting

Referrals increase your chances of interviewing at Expeditors by 2x

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