Leaf Home
Overview
Join to apply for the
Service Technician
role at
Leaf Home .
Leaf Home turns complex home improvement projects and endless to-dos into achievements. Trusted by more than 1 million homeowners across the US and Canada, we are America’s largest direct-to-consumer full-service provider of branded home services and products. Our products include the patented LeafFilter gutter protection system and have earned recognition from Good Housekeeping, Qualified Remodeler, Angi, Consumer Reports, This Old House, and other platforms.
Benefits include: industry-best compensation packages, health/dental/vision insurance, 401k with company match, paid time off including parental leave, individualized career development, on-demand lunch program, childcare assistance, free gym membership, employee assistance programs, employee discounts, and Employee Resource Groups such as VetConnect, DEI Committee, and Women’s Committee.
Position Summary The Service Technician is responsible for servicing and maintaining previously installed Leaf Home systems at customers’ homes based on established service ticket requests. This role provides outstanding customer service during service repairs, annual maintenance, inspections, and related tasks.
Essential Duties And Responsibilities
Perform service on Leaf Home systems at customers’ homes based on logged service tickets and onsite inspection. Services may include annual maintenance, testing, troubleshooting, basic plumbing repairs, reinstallation of systems, removal of old units, etc.
Document, schedule, and close services performed in the service ticket system accurately and in a timely manner.
Proactively engage with customers to provide an outstanding customer service experience.
Follow established job site safety rules, OSHA guidelines, and company safety policies and procedures.
Qualifications
Required Education : High school diploma or equivalent.
Required Education and Experience : 2-4 years of experience in basic remodeling, construction, or a related field.
Additional Requirements : Valid driver’s license; reliable truck, van, or large SUV; functioning laptop and smartphone; functioning tools are required to perform job duties.
Other : Must be legally authorized to work in the country of employment without sponsorship for employment visa status.
Preferred : Based on role specifics – comfortable working at heights.
Key Competencies
Uses basic problem-solving and subject matter understanding to perform tasks under supervision.
Travel and Schedule
Travel: Occasional overnight travel required (1-10%).
Overtime/Additional Hours: Overtime hours may be required based on business needs.
Other hour considerations: Weekend and/or evening hours may be required.
Physical Requirements Includes standing, walking, reaching, typing, climbing/balancing, working at heights, stooping/kneeling/crouching, driving, lifting various weights, exposure to heat/cold/noise, and other activities as described in the original description.
Disclaimer This job description is not meant to be an all-inclusive list of duties. Leaf Home reserves the right to change, add, delete, or modify job functions as necessary based on business needs. Employment is at will where permitted by law.
Diversity and Inclusion Leaf Home is committed to creating a diverse environment and is an equal opportunity employer.
Equal Opportunity Statement Leaf Home will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, genetics, veteran status, or disability, except where the disability prevents performance of essential functions and reasonable accommodation is not possible under law.
Americans With Disabilities Act Leaf Home is committed to honoring the spirit and requirements of the Americans with Disabilities Act. If you require reasonable accommodation in completing this application or participating in the selection process, please contact adarecruiting@leafhome.com.
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Service Technician
role at
Leaf Home .
Leaf Home turns complex home improvement projects and endless to-dos into achievements. Trusted by more than 1 million homeowners across the US and Canada, we are America’s largest direct-to-consumer full-service provider of branded home services and products. Our products include the patented LeafFilter gutter protection system and have earned recognition from Good Housekeeping, Qualified Remodeler, Angi, Consumer Reports, This Old House, and other platforms.
Benefits include: industry-best compensation packages, health/dental/vision insurance, 401k with company match, paid time off including parental leave, individualized career development, on-demand lunch program, childcare assistance, free gym membership, employee assistance programs, employee discounts, and Employee Resource Groups such as VetConnect, DEI Committee, and Women’s Committee.
Position Summary The Service Technician is responsible for servicing and maintaining previously installed Leaf Home systems at customers’ homes based on established service ticket requests. This role provides outstanding customer service during service repairs, annual maintenance, inspections, and related tasks.
Essential Duties And Responsibilities
Perform service on Leaf Home systems at customers’ homes based on logged service tickets and onsite inspection. Services may include annual maintenance, testing, troubleshooting, basic plumbing repairs, reinstallation of systems, removal of old units, etc.
Document, schedule, and close services performed in the service ticket system accurately and in a timely manner.
Proactively engage with customers to provide an outstanding customer service experience.
Follow established job site safety rules, OSHA guidelines, and company safety policies and procedures.
Qualifications
Required Education : High school diploma or equivalent.
Required Education and Experience : 2-4 years of experience in basic remodeling, construction, or a related field.
Additional Requirements : Valid driver’s license; reliable truck, van, or large SUV; functioning laptop and smartphone; functioning tools are required to perform job duties.
Other : Must be legally authorized to work in the country of employment without sponsorship for employment visa status.
Preferred : Based on role specifics – comfortable working at heights.
Key Competencies
Uses basic problem-solving and subject matter understanding to perform tasks under supervision.
Travel and Schedule
Travel: Occasional overnight travel required (1-10%).
Overtime/Additional Hours: Overtime hours may be required based on business needs.
Other hour considerations: Weekend and/or evening hours may be required.
Physical Requirements Includes standing, walking, reaching, typing, climbing/balancing, working at heights, stooping/kneeling/crouching, driving, lifting various weights, exposure to heat/cold/noise, and other activities as described in the original description.
Disclaimer This job description is not meant to be an all-inclusive list of duties. Leaf Home reserves the right to change, add, delete, or modify job functions as necessary based on business needs. Employment is at will where permitted by law.
Diversity and Inclusion Leaf Home is committed to creating a diverse environment and is an equal opportunity employer.
Equal Opportunity Statement Leaf Home will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, genetics, veteran status, or disability, except where the disability prevents performance of essential functions and reasonable accommodation is not possible under law.
Americans With Disabilities Act Leaf Home is committed to honoring the spirit and requirements of the Americans with Disabilities Act. If you require reasonable accommodation in completing this application or participating in the selection process, please contact adarecruiting@leafhome.com.
#J-18808-Ljbffr