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American Campus Communities

Service Technician - Park Point

American Campus Communities, Mortimer, New York, United States

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Service Technician - Park Point Department:

Property Maintenance

Employment Type:

Full Time

Location:

Park Point - Rochester, NY

Reporting To:

Senior Service Manager

Compensation:

$20.00 / hour

Description Our Service Technicians are a crucial part of the property’s facilities maintenance team, reporting to the Service Manager or Senior Service Manager. This role involves performing maintenance tasks, executing work orders, and supporting preventative maintenance efforts to ensure the property is well‑maintained for our residents. The ideal candidate will have strong attention to detail and a commitment to safety and cleanliness. At ACC, there are always opportunities to gain new certifications, and grow in your facilities maintenance career – whether it is supporting nearby properties or on‑the‑job training.

Perform work orders in a timely manner, ensuring quality and efficiency.

Close out work orders in the system, including using system tools for tracking.

Assist in property turn process and coordinate with vendors for efficient execution.

Execute preventative maintenance tasks as assigned, to maintain property operations.

Conduct inspections of public areas and resident apartments to ensure maintenance standards are met and sustained.

Safely operate, maintain, and repair all facility equipment, adhering to safety protocols and best practices.

Assist vendors by escorting them on‑site and facilitating their work as needed.

Maintain clean and orderly shop, storage, and back‑of‑house environment, ensuring all tools and supplies are organized.

Assist with coordinating with vendor services such as snow removal, landscaping.

Assist with curb appeal, trash collection, and cleaning as assigned.

Other duties, as assigned by supervisor.

American Campus Culture Commitments

Our people are devoted to a culture of inclusion, diversity, and equality in the workplace and our communities. We are committed to intentionally executing an evolving set of goals specific to inclusion, diversity, and accountability, driven by empathetic leadership and embraced by all.

The core of American Campus culture involves everyone being fully invested in everything that we do down to picking up the smallest piece of trash. No matter their position or duration at any given property, everyone picks up trash because we take pride in our community.

Serve as an American Campus representative and liaison in all interactions.

Certain activities involved in this position may be photographed and/or video and audio recorded for quality control and/or training purposes. Compliance with the Photo, Video and Voice Recording Policy is a condition of employment.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the minimum knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

Experience in residential facilities maintenance.

This role is subject to an after‑hours on‑call rotation. Must be available to respond and prepare to inclement weather situations, as applicable.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This job operates in a professional environment. The noise level in the work environment is usually moderate.

The employee is regularly required to:

Talk/hear.

Stand, walk, use hands to finger, handle or feel, and reach with hands and arms.

Occasionally sit, climb or balance; and stoop, kneel or crouch.

Lift and/or move up to 50 pounds.

Have close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Benefits & Perks

Benefits:

Dental

Vision

401(k) with Employer Matching

Medical & Dependent Care Flexible Spending Accounts (FSA)

Life Insurance

Sick Leave

Paid Time Off

Paid Pregnancy & Childbirth Leave

Paid Paternity Leave

Health Insurance

Health Savings Account (HSA) with Employer Matching

Short‑Term & Long‑Term Disability

Perks:

Preferred Membership Pricing at Local & National Companies

CoreGiving Volunteer Days

Referral Program

Charity Matching Program

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