Northern Nevada Health System
PATIENT ACCESS REPRESENTATIVE - Per Diem
Northern Nevada Health System, Sparks, Nevada, United States, 89494
Overview
When it comes to choosing a hospital, one thing is clear: quality and convenience count.
Northern Nevada Medical Center 's tradition of providing quality healthcare in a comfortable, accessible environment means peace of mind for the thousands of patients served by the hospital each year. Northern Nevada Medical Center is a 124‑bed acute care hospital located on 23 hillside acres at 2375 E. Prater Way in Sparks, Nevada. Website:
https://www.nnmc.com
Responsibilities This
Patient Access Representative
position is a per diem opportunity. The primary functions are to schedule, greet, pre‑register and/or register patients in a courteous and professional manner, verify insurance benefits and check for authorisation, pre‑certification, notice of admission, physician order accuracy, and medical necessity. The position also obtains patients’ signatures for required forms, runs estimates, and collects patient financial responsibility when required. The position is responsible for providing professional, high‑quality customer service, timely resolution to customer problems, and coordination of services to all customers. The position communicates revenue‑cycle related issues to patients and hospital colleagues. The position rotates into various areas of the Patient Access Department including the Emergency Room and may work a variety of shifts. Direct supervision is given. Specific/detailed instructions are provided.
Acknowledges patients, patients’ families, and visitors in a courteous and pleasant manner as they arrive in the department and immediately processes necessary information to eliminate patient wait times. Escorts or provides escort for patients when necessary. Directs patients to the appropriate areas.
Utilises appropriate and professional verbal communication skills when conversing with patients and other internal and external customers on the telephone and in person to convey a high level of personal attention and promote customer satisfaction.
Promotes efficiency and accurate processing of departmental information by utilising professional communication skills with the department director, patient access team members, as well as other Northern Nevada Sierra Medical Center personnel and physicians.
Benefits
Challenging and rewarding work environment
Competitive compensation & generous paid time off
Excellent medical, dental, vision and prescription drug plans
401(k) with company match and discounted stock plan
Career development opportunities within UHS and its 300+ subsidiaries
More information is available on our benefits guest website: benefits.uhsguest.com
About Universal Health Services One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception, UHS is a Fortune 500 corporation with annual revenues of $14.3 billion in 2023. UHS was again recognised as one of the World’s Most Admired Companies by Fortune and listed in Forbes’ ranking of America’s Largest Public Companies. Headquarters: King of Prussia, PA. UHS employs approximately 96 700 people and continues to grow through its subsidiaries. UHS operates acute care hospitals, behavioural health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and related services across the U.S., Washington D.C., Puerto Rico and the United Kingdom. Website:
www.uhs.com
Contact If you would like to learn more about the position before applying, please contact Bridget Gomez, Senior Recruiter at bridget.gomez@uhsinc.com
Qualifications
High School Graduation required
Healthcare experience preferred
Patient registration experience preferred
EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal‑opportunity employers and openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, colour, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.
Avoid and Report Recruitment Scams During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job‑related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement and refer to legitimate UHS career websites to verify opportunities and not rely on unsolicited calls from recruiters.
Seniority level Not Applicable
Employment type Part‑time
Job function Health Care Provider
Industries Hospitals and Health Care, Mental Health Care
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Northern Nevada Medical Center 's tradition of providing quality healthcare in a comfortable, accessible environment means peace of mind for the thousands of patients served by the hospital each year. Northern Nevada Medical Center is a 124‑bed acute care hospital located on 23 hillside acres at 2375 E. Prater Way in Sparks, Nevada. Website:
https://www.nnmc.com
Responsibilities This
Patient Access Representative
position is a per diem opportunity. The primary functions are to schedule, greet, pre‑register and/or register patients in a courteous and professional manner, verify insurance benefits and check for authorisation, pre‑certification, notice of admission, physician order accuracy, and medical necessity. The position also obtains patients’ signatures for required forms, runs estimates, and collects patient financial responsibility when required. The position is responsible for providing professional, high‑quality customer service, timely resolution to customer problems, and coordination of services to all customers. The position communicates revenue‑cycle related issues to patients and hospital colleagues. The position rotates into various areas of the Patient Access Department including the Emergency Room and may work a variety of shifts. Direct supervision is given. Specific/detailed instructions are provided.
Acknowledges patients, patients’ families, and visitors in a courteous and pleasant manner as they arrive in the department and immediately processes necessary information to eliminate patient wait times. Escorts or provides escort for patients when necessary. Directs patients to the appropriate areas.
Utilises appropriate and professional verbal communication skills when conversing with patients and other internal and external customers on the telephone and in person to convey a high level of personal attention and promote customer satisfaction.
Promotes efficiency and accurate processing of departmental information by utilising professional communication skills with the department director, patient access team members, as well as other Northern Nevada Sierra Medical Center personnel and physicians.
Benefits
Challenging and rewarding work environment
Competitive compensation & generous paid time off
Excellent medical, dental, vision and prescription drug plans
401(k) with company match and discounted stock plan
Career development opportunities within UHS and its 300+ subsidiaries
More information is available on our benefits guest website: benefits.uhsguest.com
About Universal Health Services One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception, UHS is a Fortune 500 corporation with annual revenues of $14.3 billion in 2023. UHS was again recognised as one of the World’s Most Admired Companies by Fortune and listed in Forbes’ ranking of America’s Largest Public Companies. Headquarters: King of Prussia, PA. UHS employs approximately 96 700 people and continues to grow through its subsidiaries. UHS operates acute care hospitals, behavioural health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and related services across the U.S., Washington D.C., Puerto Rico and the United Kingdom. Website:
www.uhs.com
Contact If you would like to learn more about the position before applying, please contact Bridget Gomez, Senior Recruiter at bridget.gomez@uhsinc.com
Qualifications
High School Graduation required
Healthcare experience preferred
Patient registration experience preferred
EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal‑opportunity employers and openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, colour, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.
Avoid and Report Recruitment Scams During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job‑related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement and refer to legitimate UHS career websites to verify opportunities and not rely on unsolicited calls from recruiters.
Seniority level Not Applicable
Employment type Part‑time
Job function Health Care Provider
Industries Hospitals and Health Care, Mental Health Care
#J-18808-Ljbffr