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NovaCare Rehabilitation

Medical Front Office - Patient Service Specialist

NovaCare Rehabilitation, Elyria, Ohio, us, 44036

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Medical Front Office - Patient Service Specialist 4 days ago – Be among the first 25 applicants

Overview When patients enter our outpatient physical therapy center in Sheffield Village, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Position Details

Location:

Sheffield Village, OH

Type of Employment:

Full-time

Schedule:

Monday-Friday (hours vary) (2 evenings till 7pm per week)

Compensation:

$15.00 - $17.00 per hour (pending experience)

Base Pay Range:

$15.00/hr - $17.00/hr

Pay Range provided by NovaCare Rehabilitation:

Your actual pay will be based on your skills and experience – talk with your recruiter to learn more.

Benefits

Start Strong – mentorship and orientation programs ensure a successful transition

Generous PTO to maintain a healthy work‑life balance

Comprehensive medical/RX, health, vision, and dental plan offerings

Company‑matching 401(k) retirement plan as well as life and disability protection

Responsibilities

Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out

Schedule patient appointments in person and via phone

Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team

Collect co‑pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

High School Diploma or GED

Preferred:

Healthcare experience

Equal Opportunity Employer / including Disabled / Veterans.

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