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Bon Secours Mercy Health

Unit Secretary - Labor and Delivery - St. Rita's Medical Center

Bon Secours Mercy Health, Lima, Ohio, United States, 45807

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Unit Secretary – Labor and Delivery – St. Rita's Medical Center At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety, and cost effectiveness. Our hospitals, care sites, and clinicians are recognized for clinical and operational excellence. Mercy Health is a faith‑based, patient‑focused organization that enhances the health and well‑being of all people in mind, body, and spirit through exceptional patient care. The organization values compassion, collaboration, excellence, respect, and human dignity.

Job Summary Under general supervision, the Unit Secretary provides clerical support to the nursing unit. As a member of the unit, the Unit Secretary promotes an organized and positive culture.

Essential Functions

Must possess the ability to troubleshoot and resolve caller problems and specific requests in a timely manner

Provides excellent, customer‑focused service by prioritizing and navigating all internal and external calls in a prompt respectful manner from both internal customers and the community

Schedules discharge follow‑up appointments; assists in recording traumas and codes within the facility

Performs other administrative or clerical duties and projects as assigned

Other duties as assigned

Education

High School Degree or GED

Experience

Prior healthcare clerical work (preferred, not required)

Training

EPIC Electronic Health Record (EHR) (preferred, not required)

Skills & Abilities

Problem‑solving skills, basic computer skills, 25 WPM typing skills with excellent communication and interpersonal skills

Engage with staff and patients in a professional manner

Ability to be proactive in a rapidly changing environment

What We Offer

Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)

Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts

Paid time off, parental and FMLA leave, short‑ and long‑term disability, backup care for children and elders

Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you would like to view a copy of the affirmative action plan or policy statement for Bon Secours Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are affirmative action and equal opportunity employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Administrative

Industries

Hospitals and Health Care

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