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Illinois CPA Society

Client Services Associate

Illinois CPA Society, Lewisville, Texas, us, 75029

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We are seeking a reliable and detail-oriented individual to support an independent advisor franchisee with a financial advisory practice. This role is essential in maintaining smooth daily operations, providing support, and delivering excellent client service.

Key Responsibilities

Review and update client information as needed for client review meetings.

Maintain client contact during the financial planning process. Answer questions and provide readily available information to clients, if requested and as allowable, as it relates to servicing their accounts.

Manage and resolve client service problems

Direct attention to detail and organization

Effective communication with clients and other advisors/staff

Effective and efficient time management

Positive attitude and sincere willingness to constantly learn and grow.

Prepare, organize, and maintain client files and records

Support the advisor with meeting preparation and follow-up tasks

Qualifications

High school diploma or equivalent (associate degree preferred)

Strong organizational and time-management skills

Proficiency in Microsoft Office (Word, Excel, Outlook)

Excellent verbal and written communication skills

Ability to handle sensitive information with discretion

Detail-oriented with the ability to multitask

Preferred Skills

Preferred, not required - Experience in a financial services or accounting office.

Preferred, not required - Familiarity with client management or financial software

Professional demeanor and strong customer service skills

Work Environment

Office-based position in a professional financial advisory setting

Compensation & Benefits

Competitive hourly or salaried pay, based on experience

Paid time off and holidays (if applicable)

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