NHS
The post holder will provide exceptional administration support with formatting patient correspondence, supporting a large number of specialty clinics to provide efficient and effective day to day running of the service.
The post holder will be required to provide speed, whilst maintaining accuracy in detail, ensuring appropriate document layout and often proof reading content to ensure clear and professional dissemination of information.
A methodical approach will be required to ensure all the necessary steps are taken in processing patient correspondence and related actions, including looking up and inputting data from our electronic patient record systems.
While the majority of the role will be formatting letters, there will also be a need to provide basic administrative support within the Medical Secretarial team.
The post holder will also provide support to the other specialities within the Cluster as and when required.
Main duties of the job
To accurately and efficiently upload clinic letters from Dictate Swift to Careflow in a timely manner. To cross-check the dictation with the clinic list, to ensure there is correspondence on each patientwho had an appointment booked. To look up and check data on the electronic patient record system, including confirmation of thepatient/GP address etc. There may be times when patient notes are not available, and moreinformation will need to be retrieved from the IT system. To save work on the network drive in a format which is consistent with the department and can beeasily located and retrieved. To raise any queries relating to specific patient letters or the overall clinic with the appropriateMedical Secretary. About us
North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered. North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups. Job responsibilities
For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy. Person Specification
Education/Training/Qualifications
Good educational standard of at least GCSE in English Good interpersonal skills including professional telephone manner Clerical Skills Work Experience
Demonstrable customer service experience Typing Skills Previous NHS experience Previous clerical experience. Knowledge/Skills/Abilities
Ability to work as part of a team Excellent organisational skills Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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To accurately and efficiently upload clinic letters from Dictate Swift to Careflow in a timely manner. To cross-check the dictation with the clinic list, to ensure there is correspondence on each patientwho had an appointment booked. To look up and check data on the electronic patient record system, including confirmation of thepatient/GP address etc. There may be times when patient notes are not available, and moreinformation will need to be retrieved from the IT system. To save work on the network drive in a format which is consistent with the department and can beeasily located and retrieved. To raise any queries relating to specific patient letters or the overall clinic with the appropriateMedical Secretary. About us
North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered. North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups. Job responsibilities
For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy. Person Specification
Education/Training/Qualifications
Good educational standard of at least GCSE in English Good interpersonal skills including professional telephone manner Clerical Skills Work Experience
Demonstrable customer service experience Typing Skills Previous NHS experience Previous clerical experience. Knowledge/Skills/Abilities
Ability to work as part of a team Excellent organisational skills Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
#J-18808-Ljbffr