ServiceSource
Employment Development Specialist
ServiceSource, Fayetteville, North Carolina, United States, 28305
Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities.
Job Summary The Employment Development Specialist (EDS) is responsible for providing Supported Employment (SE), Work Adjustment Job Coaching (WAJC), Community Based Assessment, and Long-Term Vocational Supports (LTVS) to individuals with disabilities in the Community and on AbilityOne sites. This position works closely with Vocational Rehabilitation Counselors to achieve successful integrated job placements. The EDS provides guidance/mentoring to the ServiceSource Employment Specialist(s) and serves as the point of contact with VR for referrals.
Primary Duties
Manage an active caseload of 20-25 individuals by completing each milestone for intake, job development/placement, completion of training goals, stabilization, and successful closure. Complete Situational Assessment & Community Based Assessment.
Access Long Term Vocational Support funding for individuals working after their case is successfully closed by VR through Alliance Health.
Maintain familiarity with requirements/compliance with Medicaid, CARF, HIPAA, VR audits, and AbilityOne.
Perform supervisory actions in VR ENCORE or other case management billing system by tracking referrals, uploading milestone documentation, tracking milestones/billings, and revenue.
Meet weekly with Employment Specialist(s) to assist with scheduling/mapping out weekly job coaching activities via electronic calendar and review of cases.
Additional Responsibilities
Conduct quarterly surveys with employee, employers, and families for feedback about services and supports being provided.
Provide employers with available tax credits for hiring a person with a disability and assist employer in accessing/filling out required paperwork.
Attend required ServiceSource, VR/Alliance trainings, APSE trainings, and other related conferences/trainings.
Complete in an accurate & timely manner case notes for weekly billing, upload milestones in ENCORE, submission of time in Workday, and submission of expenses in Workday.
Comply with filling our vehicle inspection/mileage logs as well as HIPAA requirements when carrying confidential consumer information.
Ensure yearly trainings are completed face to face or in Workday.
Understand & utilize SETWORKS electronic system as required.
Attend monthly staffing’s with VR.
Perform other responsibilities as assigned.
Qualifications: Education, Experience, and Certification(s)
Two years of experience and/or training working with individuals with disabilities required.
Qualified Professional or Associate Professional within the Mental Health/Developmental Disabilities/Substance Abuse field preferred.
Bachelor’s degree in the Human Services field preferred.
American Sign Language or Sign Language Interpretation degree or certification preferred.Certified Employment Support Professional (CESP) or Certified Individual Placement Support (CIPS) credential preferred.
Valid North Carolina driver license, per state law, and/or access to reliable transportation to perform work-related travel required. Eligible drivers must have a good motor vehicle record (MVR).
Knowledge, Skills And Abilities
Ability to establish & maintain effective working relationships with consumers, families, all levels of staff, & community agencies.
Proficiency in Microsoft Office skills, with the ability to become familiar with corporate specific programs and software.
Must be able to pass a criminal background check, drug testing, & healthcare registry check.
Excellent oral/verbal communication skills.
A well-organized & self-directed individual who is a team player.
Must be able to handle confidential & delicate matters with diplomacy & be able to see the big picture as it relates to the overall development of an organization that strives for excellence.
Physical Demands The employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to climb or balance & stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.
Work Environment The noise level in the work environment is usually quiet.
What We Offer – Benefits
Health coverage for you and your family through Medical, Dental, and Vision plans.
Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.
A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre‑tax dollars.
To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.
A generous paid time‑off program in which the benefits increase based on your tenure with the company.
We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person’s race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. We are an E‑Verify Employer and a drug‑free workplace. Pre‑employment background checks are required for all employment positions.
PAY TRANSPARENCY POLICY STATEMENT: The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
Seniority level: Entry level
Employment type: Full‑time
Job function: Other
Industries: Non‑profit Organizations
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Job Summary The Employment Development Specialist (EDS) is responsible for providing Supported Employment (SE), Work Adjustment Job Coaching (WAJC), Community Based Assessment, and Long-Term Vocational Supports (LTVS) to individuals with disabilities in the Community and on AbilityOne sites. This position works closely with Vocational Rehabilitation Counselors to achieve successful integrated job placements. The EDS provides guidance/mentoring to the ServiceSource Employment Specialist(s) and serves as the point of contact with VR for referrals.
Primary Duties
Manage an active caseload of 20-25 individuals by completing each milestone for intake, job development/placement, completion of training goals, stabilization, and successful closure. Complete Situational Assessment & Community Based Assessment.
Access Long Term Vocational Support funding for individuals working after their case is successfully closed by VR through Alliance Health.
Maintain familiarity with requirements/compliance with Medicaid, CARF, HIPAA, VR audits, and AbilityOne.
Perform supervisory actions in VR ENCORE or other case management billing system by tracking referrals, uploading milestone documentation, tracking milestones/billings, and revenue.
Meet weekly with Employment Specialist(s) to assist with scheduling/mapping out weekly job coaching activities via electronic calendar and review of cases.
Additional Responsibilities
Conduct quarterly surveys with employee, employers, and families for feedback about services and supports being provided.
Provide employers with available tax credits for hiring a person with a disability and assist employer in accessing/filling out required paperwork.
Attend required ServiceSource, VR/Alliance trainings, APSE trainings, and other related conferences/trainings.
Complete in an accurate & timely manner case notes for weekly billing, upload milestones in ENCORE, submission of time in Workday, and submission of expenses in Workday.
Comply with filling our vehicle inspection/mileage logs as well as HIPAA requirements when carrying confidential consumer information.
Ensure yearly trainings are completed face to face or in Workday.
Understand & utilize SETWORKS electronic system as required.
Attend monthly staffing’s with VR.
Perform other responsibilities as assigned.
Qualifications: Education, Experience, and Certification(s)
Two years of experience and/or training working with individuals with disabilities required.
Qualified Professional or Associate Professional within the Mental Health/Developmental Disabilities/Substance Abuse field preferred.
Bachelor’s degree in the Human Services field preferred.
American Sign Language or Sign Language Interpretation degree or certification preferred.Certified Employment Support Professional (CESP) or Certified Individual Placement Support (CIPS) credential preferred.
Valid North Carolina driver license, per state law, and/or access to reliable transportation to perform work-related travel required. Eligible drivers must have a good motor vehicle record (MVR).
Knowledge, Skills And Abilities
Ability to establish & maintain effective working relationships with consumers, families, all levels of staff, & community agencies.
Proficiency in Microsoft Office skills, with the ability to become familiar with corporate specific programs and software.
Must be able to pass a criminal background check, drug testing, & healthcare registry check.
Excellent oral/verbal communication skills.
A well-organized & self-directed individual who is a team player.
Must be able to handle confidential & delicate matters with diplomacy & be able to see the big picture as it relates to the overall development of an organization that strives for excellence.
Physical Demands The employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to climb or balance & stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.
Work Environment The noise level in the work environment is usually quiet.
What We Offer – Benefits
Health coverage for you and your family through Medical, Dental, and Vision plans.
Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.
A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre‑tax dollars.
To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.
A generous paid time‑off program in which the benefits increase based on your tenure with the company.
We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person’s race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. We are an E‑Verify Employer and a drug‑free workplace. Pre‑employment background checks are required for all employment positions.
PAY TRANSPARENCY POLICY STATEMENT: The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
Seniority level: Entry level
Employment type: Full‑time
Job function: Other
Industries: Non‑profit Organizations
#J-18808-Ljbffr