Director of Customer Care & Service Excellence

A leading energy company based in Delaware seeks a Director to provide strategic leadership within customer service operations. This pivotal role focuses on enhancing service delivery, optimizing internal/external collaboration, and driving customer satisfaction through innovative solutions. The ideal candidate will have a Bachelor’s degree, 10 years in customer service leadership, and excellent analytical and communication skills. This director position is critical for advancing organizational goals and fostering a culture grounded in continuous improvement. #J-18808-Ljbffr