The Phoenix Group
This range is provided by The Phoenix Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$40.00/hr - $55.00/hr Direct message the job poster from The Phoenix Group. Associate recruiter at The Phoenix Group
Responsibilities
Provide hands‑on technical support for workstations, printers, phones, and software, with a strong focus on Windows OS, Microsoft Office 365, and Google Workspace. Install, configure, image, and maintain PCs, laptops, and mobile devices. Support and manage mobile devices via Microsoft Intune, including enrollment, policies, and troubleshooting. Administer users, groups, and licenses through the Azure Portal and Office 365 Admin Center. Utilize PowerShell scripting to automate administrative tasks, user management, and system maintenance. Assist users with troubleshooting hardware, software, login issues, and password resets. Manage A/V tools and provide in‑room and virtual meeting support for Zoom and Microsoft Teams. Support onboarding and offboarding processes, including account provisioning, access changes, and deactivation. Work within a ticketing system to track, prioritize, and resolve support requests. Demonstrate strong communication, organization, and customer service skills while supporting end users in a fast‑paced environment. Work independently, multitask effectively, and collaborate with team members as needed. Maintain accurate documentation and follow IT processes and best practices. Requirements
Strong experience supporting Windows environments and Office 365 at an enterprise level. Hands‑on experience with Microsoft Intune and mobile device management (iOS/Android). Working knowledge of the Azure Portal, including user and device administration. PowerShell scripting experience for automation and administrative support. Experience working with an IT ticketing system. Ability to lift up to 30 lbs. The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment. Seniority level
Associate Employment type
Temporary Job function
Information Technology Industries
Staffing and Recruiting Referrals increase your chances of interviewing at The Phoenix Group by 2x. Get notified about new Help Desk Technician jobs in
New York, NY . New York, NY
#J-18808-Ljbffr
$40.00/hr - $55.00/hr Direct message the job poster from The Phoenix Group. Associate recruiter at The Phoenix Group
Responsibilities
Provide hands‑on technical support for workstations, printers, phones, and software, with a strong focus on Windows OS, Microsoft Office 365, and Google Workspace. Install, configure, image, and maintain PCs, laptops, and mobile devices. Support and manage mobile devices via Microsoft Intune, including enrollment, policies, and troubleshooting. Administer users, groups, and licenses through the Azure Portal and Office 365 Admin Center. Utilize PowerShell scripting to automate administrative tasks, user management, and system maintenance. Assist users with troubleshooting hardware, software, login issues, and password resets. Manage A/V tools and provide in‑room and virtual meeting support for Zoom and Microsoft Teams. Support onboarding and offboarding processes, including account provisioning, access changes, and deactivation. Work within a ticketing system to track, prioritize, and resolve support requests. Demonstrate strong communication, organization, and customer service skills while supporting end users in a fast‑paced environment. Work independently, multitask effectively, and collaborate with team members as needed. Maintain accurate documentation and follow IT processes and best practices. Requirements
Strong experience supporting Windows environments and Office 365 at an enterprise level. Hands‑on experience with Microsoft Intune and mobile device management (iOS/Android). Working knowledge of the Azure Portal, including user and device administration. PowerShell scripting experience for automation and administrative support. Experience working with an IT ticketing system. Ability to lift up to 30 lbs. The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment. Seniority level
Associate Employment type
Temporary Job function
Information Technology Industries
Staffing and Recruiting Referrals increase your chances of interviewing at The Phoenix Group by 2x. Get notified about new Help Desk Technician jobs in
New York, NY . New York, NY
#J-18808-Ljbffr