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Itlearn360

IT Help Desk Specialist II — End-User Support

Itlearn360, North Charleston, South Carolina, United States, 29405

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A technology services firm in North Charleston seeks a Help Desk Specialist II. The role involves providing technical support at the Federal Law Enforcement Training Center, troubleshooting end-user hardware and software issues, and maintaining accurate records. Candidates must be US citizens with 1-3 years of customer service experience. An associate degree in Information Technology and certifications like CompTIA Network+ or A+ are preferred. This full-time position offers competitive pay and numerous medical and financial benefits. #J-18808-Ljbffr