DSV - Global Transport and Logistics
Customer Service Agent, Admin-Wave Planner 3rd Shift
DSV - Global Transport and Logistics, Lancaster, Texas, United States, 75146
Customer Service Agent, Admin-Wave Planner 3rd Shift
3 days ago Be among the first 25 applicants FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to HR@us.dsv.com. DSV - Global transport and logistics Location: USA - Lancaster, Midpoint Dr Division: Solutions Job Posting Title: Customer Service Agent, Admin-Wave Planner 3rd Shift - 97995 Time Type: Full Time The Customer Service Agent, Admin has the basic responsibility for label control, yard coordination, and administrative functions in support of the entire outbound (Shipping and Picking) operation. The Admin is also responsible for communicating issues to the outbound supervisors in a timely manner. Must have Excel Experience and be computer literate. ESSENTIAL DUTIES AND RESPONSIBILITIES
Label Control
Prepare, distribute, and reprint all labels for carton/pallet pickers daily in a fair and consistent manner. Maintain a clear, consistent label flow to allow pickers the opportunity to perform in a safe, accurate, and productive manner without issue or hindrance. Track and document all labels given out. Yard Coordination
Utilize Y/WMS system to communicate outbound pulls and plugs to yard drivers on a daily basis. Assist supervisor to ensure trailer is properly chocked and green light is active before trailers are moved or loading begins. Administrative Functions
Complete computer data entry required for shipments. Issue seals to loaders. Verify accurate, pertinent information (e.g., seal number, trailer number, store number, etc.) in order to prepare Bills of Lading (BOL’s) for all completed outbound loads. Schedule LTL carriers for pickup (site specific). Print work assignments for replenishment drivers. Document and file all outbound related paperwork in a neat and orderly fashion. Multitask and work with a high sense of urgency in the performance of all duties. Assist outbound supervisors with compiling and tracking downtime sheets as required. Provide service and adhere to professional etiquette when communicating with members of management, peers, customers, and visitors. Safety, Sanitation, Security
Maintain a clean, neat, and orderly work area. Assist in maintaining the security of the warehouse. Ensure all seals and sensitive documents are properly secured when not in use. Distribute and collect tools and equipment (e.g., RF guns, bolt cutters, etc.) to associates and report issues to outbound supervisors in a timely manner. Conduct operations in a manner, which promotes safety. Conduct operations in accordance with OSHA and MSDS Standard. Other Duties
Safe use of powered equipment, RF scanners, computers, and printers. Follow company policies, guidelines, and ISO procedures. Exposure to varied environmental conditions (heat, cold, dry, humid, light, dark, dusty, etc.). Repeated heavy lifting over 25 pounds as needed. Repetitive motion consisting of (but not limited to) walking, climbing, and carrying. Repetitive stationary activities consisting of (but not limited to) standing, sitting, bending, stretching, stooping, kneeling, crouching, squatting, reaching, pushing, pulling, holding, and grasping. Details may vary dependent on work function – the duties are all inclusive as associates may be requested to assist in various areas of the operation as needed. Performs other duties as assigned. Work overtime as dictated by business whether mandatory or voluntary. Supervisory Responsibilities
None Minimum Required Qualifications
Education and/or Experience
Must have a high school diploma or GED. 1-3 years’ experience working in inventory control or warehousing admin experience. Certificates, Licenses, Registrations or Professional Designations
None Other
Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate. Computer Skills
Intermediate computer skills. RF Scanners. Proficient MS Office Applications. Language Skills
English (reading, writing, verbal). Mathematical Skills
Basic to intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products. Additional Skills
Strong attention to detail accuracy and accomplish job task in a timely manner. Ability to perform duties with minimal supervision or guidance. Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment. Effective communication skills. Physical Demands
Occasionally: Bending. Frequently: Walking and Standing. Constantly: Sitting. Ability to Lift/Carry and Push/Pull: 11-20 pounds. Reach above shoulder, squat, or kneel. Work Environment
While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Salary
For this position, the expected base pay is: $22.00 per hour. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, and other objective business considerations. EEO Statement
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. Referrals increase your chances of interviewing at DSV - Global Transport and Logistics by 2x. Get notified about new Customer Service Representative jobs in Lancaster, TX.
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3 days ago Be among the first 25 applicants FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to HR@us.dsv.com. DSV - Global transport and logistics Location: USA - Lancaster, Midpoint Dr Division: Solutions Job Posting Title: Customer Service Agent, Admin-Wave Planner 3rd Shift - 97995 Time Type: Full Time The Customer Service Agent, Admin has the basic responsibility for label control, yard coordination, and administrative functions in support of the entire outbound (Shipping and Picking) operation. The Admin is also responsible for communicating issues to the outbound supervisors in a timely manner. Must have Excel Experience and be computer literate. ESSENTIAL DUTIES AND RESPONSIBILITIES
Label Control
Prepare, distribute, and reprint all labels for carton/pallet pickers daily in a fair and consistent manner. Maintain a clear, consistent label flow to allow pickers the opportunity to perform in a safe, accurate, and productive manner without issue or hindrance. Track and document all labels given out. Yard Coordination
Utilize Y/WMS system to communicate outbound pulls and plugs to yard drivers on a daily basis. Assist supervisor to ensure trailer is properly chocked and green light is active before trailers are moved or loading begins. Administrative Functions
Complete computer data entry required for shipments. Issue seals to loaders. Verify accurate, pertinent information (e.g., seal number, trailer number, store number, etc.) in order to prepare Bills of Lading (BOL’s) for all completed outbound loads. Schedule LTL carriers for pickup (site specific). Print work assignments for replenishment drivers. Document and file all outbound related paperwork in a neat and orderly fashion. Multitask and work with a high sense of urgency in the performance of all duties. Assist outbound supervisors with compiling and tracking downtime sheets as required. Provide service and adhere to professional etiquette when communicating with members of management, peers, customers, and visitors. Safety, Sanitation, Security
Maintain a clean, neat, and orderly work area. Assist in maintaining the security of the warehouse. Ensure all seals and sensitive documents are properly secured when not in use. Distribute and collect tools and equipment (e.g., RF guns, bolt cutters, etc.) to associates and report issues to outbound supervisors in a timely manner. Conduct operations in a manner, which promotes safety. Conduct operations in accordance with OSHA and MSDS Standard. Other Duties
Safe use of powered equipment, RF scanners, computers, and printers. Follow company policies, guidelines, and ISO procedures. Exposure to varied environmental conditions (heat, cold, dry, humid, light, dark, dusty, etc.). Repeated heavy lifting over 25 pounds as needed. Repetitive motion consisting of (but not limited to) walking, climbing, and carrying. Repetitive stationary activities consisting of (but not limited to) standing, sitting, bending, stretching, stooping, kneeling, crouching, squatting, reaching, pushing, pulling, holding, and grasping. Details may vary dependent on work function – the duties are all inclusive as associates may be requested to assist in various areas of the operation as needed. Performs other duties as assigned. Work overtime as dictated by business whether mandatory or voluntary. Supervisory Responsibilities
None Minimum Required Qualifications
Education and/or Experience
Must have a high school diploma or GED. 1-3 years’ experience working in inventory control or warehousing admin experience. Certificates, Licenses, Registrations or Professional Designations
None Other
Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate. Computer Skills
Intermediate computer skills. RF Scanners. Proficient MS Office Applications. Language Skills
English (reading, writing, verbal). Mathematical Skills
Basic to intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products. Additional Skills
Strong attention to detail accuracy and accomplish job task in a timely manner. Ability to perform duties with minimal supervision or guidance. Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment. Effective communication skills. Physical Demands
Occasionally: Bending. Frequently: Walking and Standing. Constantly: Sitting. Ability to Lift/Carry and Push/Pull: 11-20 pounds. Reach above shoulder, squat, or kneel. Work Environment
While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Salary
For this position, the expected base pay is: $22.00 per hour. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, and other objective business considerations. EEO Statement
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. Referrals increase your chances of interviewing at DSV - Global Transport and Logistics by 2x. Get notified about new Customer Service Representative jobs in Lancaster, TX.
#J-18808-Ljbffr