Essentia Health
Base pay range
$18.00/hr - $27.00/hr Overview
This position pre-registers and schedules patients for appointments, procedures, tests, and other services in a timely, professional, and courteous manner. Answers incoming calls, completes follow-up and referral work queues, and ticket scheduling. Communicates with patient care teams as necessary to ensure efficient, appropriate care for patients. Completes patient checkout, schedules follow-up appointments per the physician’s order, and provides patients with cost estimates and itineraries for upcoming appointments. Level I Patient Schedulers are expected to be proficient in scheduling multiple service lines within the same market and one service line across Essentia Health and will be cross trained to provide coverage as needed.
Responsibilities
Patient identification, registration, and scheduling, after visit summaries with estimates, patient checkout and appointment, and procedure and lab scheduling, obtaining required signatures and documents from patients Full pre-registration of all patients calling to schedule an appointment, including updating of guarantor information and verification of insurance eligibility Coordinates the scheduling of services for patients including ancillary and procedure scheduling Handles incoming calls, follow-up and referral work queues, ticket scheduling Proficiently and accurately enters data into the permanent electronic health record while talking with patients Works as part of a care team of support staff and clinical staff to provide optimal customer service and clinical outcomes
Qualifications
Education Qualifications (as described in original text)
Preferred Qualifications
Previous patient access representative or scheduling experience preferred
Job Details
Job Location:
Building F - Duluth Clinic - 3rd Street Shift Rotation:
Day Rotation (United States of America) Shift Start/End:
Days/Days Hours Per Pay Period:
80 Compensation Range:
$18.15 - $27.04 / hour Union:
DC USWA Main & Neighborhoods (DCUMN) FTE:
1 Weekends:
NA
Note: Benefits and additional details are provided by Essentia Health and may vary by eligibility. For full details, refer to the benefit summary or contact the HR Service Center at (218) 576-0000.
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$18.00/hr - $27.00/hr Overview
This position pre-registers and schedules patients for appointments, procedures, tests, and other services in a timely, professional, and courteous manner. Answers incoming calls, completes follow-up and referral work queues, and ticket scheduling. Communicates with patient care teams as necessary to ensure efficient, appropriate care for patients. Completes patient checkout, schedules follow-up appointments per the physician’s order, and provides patients with cost estimates and itineraries for upcoming appointments. Level I Patient Schedulers are expected to be proficient in scheduling multiple service lines within the same market and one service line across Essentia Health and will be cross trained to provide coverage as needed.
Responsibilities
Patient identification, registration, and scheduling, after visit summaries with estimates, patient checkout and appointment, and procedure and lab scheduling, obtaining required signatures and documents from patients Full pre-registration of all patients calling to schedule an appointment, including updating of guarantor information and verification of insurance eligibility Coordinates the scheduling of services for patients including ancillary and procedure scheduling Handles incoming calls, follow-up and referral work queues, ticket scheduling Proficiently and accurately enters data into the permanent electronic health record while talking with patients Works as part of a care team of support staff and clinical staff to provide optimal customer service and clinical outcomes
Qualifications
Education Qualifications (as described in original text)
Preferred Qualifications
Previous patient access representative or scheduling experience preferred
Job Details
Job Location:
Building F - Duluth Clinic - 3rd Street Shift Rotation:
Day Rotation (United States of America) Shift Start/End:
Days/Days Hours Per Pay Period:
80 Compensation Range:
$18.15 - $27.04 / hour Union:
DC USWA Main & Neighborhoods (DCUMN) FTE:
1 Weekends:
NA
Note: Benefits and additional details are provided by Essentia Health and may vary by eligibility. For full details, refer to the benefit summary or contact the HR Service Center at (218) 576-0000.
#J-18808-Ljbffr