Crate and Barrel
Apply for the
Operations Associate
role at
Crate and Barrel .
As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and supporting the sales floor. Reporting to the Assistant Store Leader, you’ll ensure timely customer order fulfillment, accurate inventory management, and well‑presented store displays. You will collaborate with the store team to uphold company policies, foster an inclusive environment, and maintain safety, while learning and utilizing all relevant systems to support operational routines, pricing, and promotions. A positive attitude, enthusiasm, and strong multitasking skills are essential for success in this fast‑paced role.
A day in the life as an Operations Associate
Process all incoming and outgoing packages, including customer curbside pick‑up orders, ship‑from‑store, buy‑online pickup in store, in a timely manner.
Assist in preparing the stockroom for inventory and perform assigned inventory duties.
Perform prompt and accurate stock checks, while maintaining an organized and efficient stockroom.
Execute and maintain the visual merchandising standards of the sales floor to engage customers and associates with the product.
Assist with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchase.
Possess and demonstrate excellent service and company standards in selling, customer service, visual merchandising and teamwork.
Greet and receive customers in a welcoming manner, respond to customer questions, process payments, and involve higher level management, as appropriate.
Engage in, maintain and support store safety standards and training.
Maintain an awareness of loss prevention, security and safety following the guidelines provided by management or the Human Resources Department and/or as outlined in the Associate Policy Manual.
Lead by example and support store management in holding self and others accountable for store profitability and operational excellence.
Drive sales through engagement of customers, suggestive selling, sharing and demonstrating product knowledge and product expertise, as needed.
Communicate and have awareness of applicable promotions, offers, loyalty programs, and other initiatives to customers, as needed.
Promote the brand by engaging customers in creative activities and demonstrations, as needed.
What you’ll bring to the table
Excellent interpersonal skills and ability to build rapport with customers and other associates.
Familiarity with general office equipment, POS system, AS400 system, company email system, learning management system, telephone/intercom system, copier, fax machine, SKU and tagger guns, tape machine, small hand tools, ladders, step stools, hand truck/dolly, baler, calculator, and two‑way radio with earpiece.
Good reading and written English, strong communication skills, basic arithmetic, data‑entry proficiency.
Ability to work in a flexible environment, shift quickly as the business evolves, and focus on continuous learning.
Engage in, maintain and support store safety standards and training.
Demonstrate creative problem‑solving to maintain a solutions‑oriented and teamwork focus.
We’d love to hear from you if you have…
Customer service experience preferred.
Retail experience preferred.
Seniority Level Entry level
Employment Type Part‑time
Job Function Management and Manufacturing
Industries Retail
#J-18808-Ljbffr
Operations Associate
role at
Crate and Barrel .
As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and supporting the sales floor. Reporting to the Assistant Store Leader, you’ll ensure timely customer order fulfillment, accurate inventory management, and well‑presented store displays. You will collaborate with the store team to uphold company policies, foster an inclusive environment, and maintain safety, while learning and utilizing all relevant systems to support operational routines, pricing, and promotions. A positive attitude, enthusiasm, and strong multitasking skills are essential for success in this fast‑paced role.
A day in the life as an Operations Associate
Process all incoming and outgoing packages, including customer curbside pick‑up orders, ship‑from‑store, buy‑online pickup in store, in a timely manner.
Assist in preparing the stockroom for inventory and perform assigned inventory duties.
Perform prompt and accurate stock checks, while maintaining an organized and efficient stockroom.
Execute and maintain the visual merchandising standards of the sales floor to engage customers and associates with the product.
Assist with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchase.
Possess and demonstrate excellent service and company standards in selling, customer service, visual merchandising and teamwork.
Greet and receive customers in a welcoming manner, respond to customer questions, process payments, and involve higher level management, as appropriate.
Engage in, maintain and support store safety standards and training.
Maintain an awareness of loss prevention, security and safety following the guidelines provided by management or the Human Resources Department and/or as outlined in the Associate Policy Manual.
Lead by example and support store management in holding self and others accountable for store profitability and operational excellence.
Drive sales through engagement of customers, suggestive selling, sharing and demonstrating product knowledge and product expertise, as needed.
Communicate and have awareness of applicable promotions, offers, loyalty programs, and other initiatives to customers, as needed.
Promote the brand by engaging customers in creative activities and demonstrations, as needed.
What you’ll bring to the table
Excellent interpersonal skills and ability to build rapport with customers and other associates.
Familiarity with general office equipment, POS system, AS400 system, company email system, learning management system, telephone/intercom system, copier, fax machine, SKU and tagger guns, tape machine, small hand tools, ladders, step stools, hand truck/dolly, baler, calculator, and two‑way radio with earpiece.
Good reading and written English, strong communication skills, basic arithmetic, data‑entry proficiency.
Ability to work in a flexible environment, shift quickly as the business evolves, and focus on continuous learning.
Engage in, maintain and support store safety standards and training.
Demonstrate creative problem‑solving to maintain a solutions‑oriented and teamwork focus.
We’d love to hear from you if you have…
Customer service experience preferred.
Retail experience preferred.
Seniority Level Entry level
Employment Type Part‑time
Job Function Management and Manufacturing
Industries Retail
#J-18808-Ljbffr