RICOH COLOMBIA
Mailroom Coordinator at RICOH COLOMBIA
We are seeking a team‑oriented individual who is willing to step in and assist with whatever is necessary to deliver next‑level customer service. This position is primarily responsible for receiving, sorting, and delivering mail and packages to customers across a large campus.
JOB DUTIES AND RESPONSIBILITIES
Receive packages from Amazon, UPS, FedEx, and other carriers
Scan packages into the tracking system to establish a chain of custody
Deliver packages to customers as needed
Operate a company van, golf cart, and/or hand truck to complete deliveries
Demonstrate ability to use and understand cell phones, applications, and PCs
Perform document preparation for digital imaging projects
Digitally image customer documents
Perform duties related to the receiving of materials
Occasionally perform shipping, receiving, and dock work in a mailroom environment
Ensure accurate data capture for Ricoh MOR, SPG, and job logs
Perform other duties as assigned
QUALIFICATIONS (Education, Experience, and Certifications)
High school diploma or GED required
1–2 years of related work experience required
Prior copy or mailroom experience preferred
May require a valid driver’s license and minimum levels of auto insurance coverage per Ricoh policy
Demonstrated competency in basic computer skills, including proficiency with Microsoft Office Suite
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge and understanding of shipping and receiving procedures
Basic electronics knowledge preferred
Ability to work independently and flexibly to complete assigned projects
Ability to determine appropriate packing methods and materials
Ability to review packing slips for accuracy of incoming materials
Ability to comprehend instructions related to mail delivery
Strong troubleshooting and problem‑solving skills
Excellent customer service and verbal communication skills
WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS
Frequent exposure to copier and fax machine noise, toner, and varying room temperatures
Possible exposure to paper cuts when handling paper and opening boxes
Exposure to various weather conditions when walking between buildings
Daily telephone and in‑person interaction with customers, employees, managers, and dispatch personnel
Occasional contact with vendors and equipment repair personnel
ABOUT US Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer‑obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high‑performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose‑driven and passionate team, come create with us, and help drive our high‑performance culture of excellence into tomorrow.
INVEST IN YOURSELF
Choose from a broad selection of medical, dental, life, and disability insurance options.
Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually.
Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
IT Services and IT Consulting
#J-18808-Ljbffr
JOB DUTIES AND RESPONSIBILITIES
Receive packages from Amazon, UPS, FedEx, and other carriers
Scan packages into the tracking system to establish a chain of custody
Deliver packages to customers as needed
Operate a company van, golf cart, and/or hand truck to complete deliveries
Demonstrate ability to use and understand cell phones, applications, and PCs
Perform document preparation for digital imaging projects
Digitally image customer documents
Perform duties related to the receiving of materials
Occasionally perform shipping, receiving, and dock work in a mailroom environment
Ensure accurate data capture for Ricoh MOR, SPG, and job logs
Perform other duties as assigned
QUALIFICATIONS (Education, Experience, and Certifications)
High school diploma or GED required
1–2 years of related work experience required
Prior copy or mailroom experience preferred
May require a valid driver’s license and minimum levels of auto insurance coverage per Ricoh policy
Demonstrated competency in basic computer skills, including proficiency with Microsoft Office Suite
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge and understanding of shipping and receiving procedures
Basic electronics knowledge preferred
Ability to work independently and flexibly to complete assigned projects
Ability to determine appropriate packing methods and materials
Ability to review packing slips for accuracy of incoming materials
Ability to comprehend instructions related to mail delivery
Strong troubleshooting and problem‑solving skills
Excellent customer service and verbal communication skills
WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS
Frequent exposure to copier and fax machine noise, toner, and varying room temperatures
Possible exposure to paper cuts when handling paper and opening boxes
Exposure to various weather conditions when walking between buildings
Daily telephone and in‑person interaction with customers, employees, managers, and dispatch personnel
Occasional contact with vendors and equipment repair personnel
ABOUT US Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer‑obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high‑performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose‑driven and passionate team, come create with us, and help drive our high‑performance culture of excellence into tomorrow.
INVEST IN YOURSELF
Choose from a broad selection of medical, dental, life, and disability insurance options.
Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually.
Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
IT Services and IT Consulting
#J-18808-Ljbffr