Onsite Contact Center Operations Leader

A global digital services company in Brownsville, TX seeks a Contact Center Manager to enhance operational practices and ensure service excellence. This role involves overseeing compliance, staff morale, and daily operations within a fast-paced environment. Ideal candidates should possess a bachelor's degree, with at least two years of management experience in a contact center. Strong communication skills, proficiency with Microsoft Office, and leadership capabilities are essential. This position is 100% onsite, emphasizing a supportive and inclusive work culture. #J-18808-Ljbffr