BlinkRx
Provider Support Coordinator – BlinkRx – St. Louis, MO
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Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
With BlinkRx, a cloud-based pharma‑to‑patient platform, patients benefit from transparent low prices, free home delivery, and world‑class support, ensuring they can afford and access their medications. BlinkRx is the world’s first digital concierge service for patients prescribed branded medications.
This is an onsite position based within our St. Louis, MO location. Role Summary The Provider Support Coordinator supports the Practice Access Management (PAM) team by executing administrative, data quality, and maintenance workflows required to accurately set up and sustain provider accounts and contacts in Salesforce. This role bridges data quality and provider engagement, ensuring accounts are prepared for subsequent PAM‑led growth efforts.
Responsibilities
Create, update, and maintain provider accounts and contacts in Salesforce following standardized processes.
Clean up records by fixing duplicate accounts and contacts, correcting associations, reassigning holding‑account contacts, and ensuring proper account hierarchy.
Complete and validate required account and contact fields so downstream workflows and automation function as expected.
Monitor automated workflows and alerts; investigate and resolve issues flagged by systems or the PAM team.
Make outbound calls to provider offices to support marketing opt‑ins, confirm communication consent, and verify key practice and contact details.
Recognize when a provider shows interest or requires follow‑up during outreach and document relevant context.
Ensure clear, timely handoffs to the PAM team with accurate notes to support successful engagement.
Flag recurring issues, data inconsistencies, or process gaps and share them with the appropriate partners for follow‑up.
Qualifications Required:
1–3 years of experience in operations, administrative support, data entry, or sales operations.
Strong attention to detail and data accuracy.
Experience with CRM platforms (Salesforce preferred).
Excellent communication skills; comfortable conducting efficient, professional outreach with provider offices across U.S. time zones.
Strong organizational and multitasking ability.
Preferred:
Healthcare operations or provider data experience.
Familiarity with Salesforce.
Why Join Us It is rare to have a company that both deeply impacts its customers and provides its services across a massive population. Blink drives impact across millions of new patients every year, enabling a generational company built on both social good and business economics. We are a relentlessly learning, constantly curious, and aggressively collaborative cross‑functional team dedicated to inventing new ways to improve the lives of our customers.
We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
With BlinkRx, a cloud-based pharma‑to‑patient platform, patients benefit from transparent low prices, free home delivery, and world‑class support, ensuring they can afford and access their medications. BlinkRx is the world’s first digital concierge service for patients prescribed branded medications.
This is an onsite position based within our St. Louis, MO location. Role Summary The Provider Support Coordinator supports the Practice Access Management (PAM) team by executing administrative, data quality, and maintenance workflows required to accurately set up and sustain provider accounts and contacts in Salesforce. This role bridges data quality and provider engagement, ensuring accounts are prepared for subsequent PAM‑led growth efforts.
Responsibilities
Create, update, and maintain provider accounts and contacts in Salesforce following standardized processes.
Clean up records by fixing duplicate accounts and contacts, correcting associations, reassigning holding‑account contacts, and ensuring proper account hierarchy.
Complete and validate required account and contact fields so downstream workflows and automation function as expected.
Monitor automated workflows and alerts; investigate and resolve issues flagged by systems or the PAM team.
Make outbound calls to provider offices to support marketing opt‑ins, confirm communication consent, and verify key practice and contact details.
Recognize when a provider shows interest or requires follow‑up during outreach and document relevant context.
Ensure clear, timely handoffs to the PAM team with accurate notes to support successful engagement.
Flag recurring issues, data inconsistencies, or process gaps and share them with the appropriate partners for follow‑up.
Qualifications Required:
1–3 years of experience in operations, administrative support, data entry, or sales operations.
Strong attention to detail and data accuracy.
Experience with CRM platforms (Salesforce preferred).
Excellent communication skills; comfortable conducting efficient, professional outreach with provider offices across U.S. time zones.
Strong organizational and multitasking ability.
Preferred:
Healthcare operations or provider data experience.
Familiarity with Salesforce.
Why Join Us It is rare to have a company that both deeply impacts its customers and provides its services across a massive population. Blink drives impact across millions of new patients every year, enabling a generational company built on both social good and business economics. We are a relentlessly learning, constantly curious, and aggressively collaborative cross‑functional team dedicated to inventing new ways to improve the lives of our customers.
We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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