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Balfour Beatty Communities

Customer Experience Specialist

Balfour Beatty Communities, Kings Bay, Florida, United States

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Customer Experience Specialist

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Balfour Beatty Communities .

Who We Are At Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home. We believe exceptional living experiences can only be created when

Our Benefits Discretionary bonuses Medical and Dental Insurance 1st of the month following employment Health, Flexible Spending and Dependent Care Accounts Company paid life insurance 401K plan with employer matching Robust PTO to include sick, floating holidays, vacation, and personal days 2 Volunteer Days per year Company paid short-term and long-term disability, parental leave. And more!

About the Role A Customer Experience Specialist is integral to delivering exceptional living experiences, with responsibility for a wide variety of property marketing, sales, and customer engagement activities. First impressions about our communities often start with our Customer Experience Specialists—the community ambassadors creating buzz and excitement about the property and the exceptional living experience we deliver. In this customer experience and sales role you will be working with prospects, applicants, and current residents to assist finding the absolute best home for their unique needs and create exceptional living experience during their residency with robust engagement. In addition, guiding them through the application, leasing, move-in, renewal, or move-out processes.

You may be eligible for a $500 net sign on bonus to be paid out in your first paycheck.

What You'll Be Doing Manage and respond to all community inquiries, in accordance with our Exceptional Living Policies Deliver the highest level of resident experience and satisfaction through responsive, consistent, positive, and professional interactions. Create Exceptional Living experiences during every customer and resident encounter

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